Operations Manager

Eleven Revelstoke Lodge Heli-Skiing; Revelstoke; Hybrid; CAD 85,000 - 120,000; Full time

Job summary

Eleven Revelstoke Lodge seeks an Operations Manager to lead our heli-ski program in Revelstoke, British Columbia. The role requires exceptional leadership, organizational skills, and teamwork, with a focus on safety and guest satisfaction. The ideal candidate has at least 10 years in the ski industry, including 5+ years in leadership.

Ski guiding certification is an advantage. Revelstoke residency is required from mid-October through mid-April, with remote work possible for the remainder of the

Qualifications

• At least 10 years in the ski industry with 5+ years in a leadership role.
• Residency in Revelstoke from mid-October through mid-April.
• Ski guiding certification is an advantage, not required.

Responsibilities

• Lead the heli-ski program in Revelstoke, BC.
• Ensure safety, guest satisfaction, and high service standards.
• Manage staff, training, and program operations.
• Collaborate with Eleven's global hospitality team to maintain best-in-class safety and guest experiences.

Skills

Leadership

Teamwork

Organizational skills

Communication

Problem solving

Education

Ski guiding certification (advantage)

Job description

Eleven is a global hospitality and adventure company operating ski programs in Canada, France, Iceland, the USA, and Chile. Eleven Revelstoke Lodge, located in the heart of downtown Revelstoke, BC, is also home to the Quartermaster Eatery. We offer exceptional lodging, fine dining, and private small group heli-skiing in the Monashee and Selkirk Mountains. Eleven maintains the strongest commitments to operational safety, staff development, and providing best-in-class guest experiences on a global scale.

Position Summary

Eleven Revelstoke Lodge seeks an Operations Manager to lead our heli-ski program in Revelstoke, British Columbia. This role requires a highly organized self-motivated person with exceptional leadership and teamwork skills. The ideal candidate has at least 10 years of ski industry experience including 5 or more years in a leadership role. Ski guiding certification is an advantage, but not a requirement. The position requires Revelstoke residency from mid-October through mid-April, with remote work possible for the remainder of the year. Salary is dependent on experience, qualifications, and scope of work. This position offers an opportunity to lead a world-class heli-ski operation for a global hospitality company committed to best-in-class safety, skiing, and guest satisfaction.