Skate Shop Associate - Winter 26/27

Big White Ski Resort Ltd; Area E (Beaverdell/West Boundary); In loco; CAD 22.000 - 32.000; Tempo pieno

Descrizione del lavoro

Big White Ski Resort is seeking Skate Shop Associates for the winter season at Happy Valley. You will interact with guests, handle sign-ins, rentals, and gear, and ensure a friendly, efficient experience on busy days.

The role emphasizes guest service, cash handling, and skate fitting, with training provided for skate maintenance. Afternoon/evening shifts offer skiing opportunities before or after work.

Competenze

• Excellent communication and customer service skills.
• Ability to handle cash and process transactions accurately.
• High energy and a positive attitude, even during busy evening hours.
• Reliability and flexibility for a rotating schedule, including nights and weekends.
• Availability for peak season overtime.
• Bonus: skate sharpening experience is valued.

Mansioni

• Greet guests, assist with the rental sign-in process, and ensure waivers are completed accurately.
• Operate POS systems to process payments, rentals, and gear returns.
• Properly fit guests with skates, helmets, and hockey sticks.
• Provide basic maintenance and skate sharpening (training provided).
• Maintain a clean, safe, and fun atmosphere in the Happy Valley Skate Shop.

Conoscenze

Customer service

Cash handling

Reliability

Flexible schedule

Team player

Skate sharpening (bonus)

Strumenti

POS systems

Descrizione del lavoro

Big White Ski Resort
Kelowna, BC V1P1P3, CAN

• On-site
• Full-Time
• Requisition #: SKATE001520

Description

Location: Happy Valley, Big White Ski Resort, British Columbia

Season Duration: Early December 2026 – Late February/Early March 2027

Starting Wage: $19.50 per hour

Shift Structure: Primarily afternoons and evenings (allowing for morning skiing/snowboarding).

Job Description

Big White Ski Resort is hiring Skate Shop Associates for the upcoming winter season! This role is ideal for individuals who want to take full advantage of the mountain during the morning and work the afternoons and evenings. You will be the go-to person for our ice skating and hockey guests at Happy Valley.

Key Responsibilities

Guest Service: Greet guests, assist with the rental sign-in process, and ensure all waivers are completed accurately.

Rental Operations: Operate POS systems to process payments, rentals, and gear returns.

Gear Fitting: Properly fit guests with skates, helmets, and hockey sticks.

Skate Maintenance: Provide basic maintenance and skate sharpening (experience is a bonus, but we provide training).

Environment: Maintain a clean, safe, and fun atmosphere in the Happy Valley Skate Shop.

Required Qualifications

Excellent communication and customer service skills.

Ability to handle cash and process transactions accurately.

High energy and a positive attitude, even during busy evening hours.

Reliability is key—this role is essential to our Happy Valley guest experience.

Must be available to work a flexible, rotating schedule, including nights, weekends, and statutory holidays.

Ability to work additional hours/overtime during peak season volume to meet guest service demands.

A commitment to being available when the team needs you most is essential to the success of our rental operations

Bonus: Previous skate sharpening experience is highly valued.