Retail Hardgoods Sales Associate - Winter 26/27

BWSR; Area E (Beaverdell/West Boundary); On-site; CAD 22,000 - 31,000; Full time

Benefits offered by this job

Season pass

Discounted lift tickets

Free ski lessons

Staff accommodations

Employee events

Job summary

Big White Ski Resort in BC is seeking a Retail Hardgoods Sales Associate for the winter season. You will greet guests, handle checkout, and help fit guests with equipment that suits their needs and abilities.

Prior experience in the ski/snowboard industry is not essential but enthusiasm for sales, a friendly demeanor, and reliability are required. Position runs mid/late Oct 2026 to late Mar/early Apr 2027 with full-time hours and a starting wage of $19.00/hour, plus potential accommodation.

Qualifications

• Professional attitude and strong sales focus.
• Previous sales experience and good organization.
• Ability to manage time and work under pressure.
• Comfort with computer applications and cashier tasks.
• Approachable, dependable and a strong team player.
• Patience and energised interaction with guests of all ages.

Responsibilities

• Greet guests entering the shop and assist at checkout.
• Attend product knowledge sessions to stay informed.
• Help guests select equipment suited to their needs and ability.
• Maintain clean and tidy work/storage areas at all times.
• Follow department and company policies and ethics.
• Uphold high standards of customer service consistently.

Skills

Professional attitude

Sales experience

Organizational skills

Time management

Work well under pressure

Computer applications

Team player

Customer interaction

Tools

POS systems

Cash handling

Job description

Job Category: RRR-Retail

Requisition Number: RETAI001482

• Posted : October 14, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Big White Ski Resort
Kelowna, BC V1P1P3, CAN

Description

Description:

Big White is currently seeking qualified applicants for the position of Retail Hardgoods Sales Associate for the winter season.

As a Retail Hardgoods Sales Associate, you will have exceptional sales skills, complimented by a friendly and cheerful disposition. Prior experience in the ski/snowboard industry is not essential but experience, passion and enthusiasm for sales are. You will be responsible for providing excellent customer service through your product knowledge and your genuine interest in outfitting our guests with product that will ensure a great experience and memory of their time at Big White.

Duties include:

• Greeting guests as they enter the shop
• Cash-handling and assisting guests at checkout
• Attending sessions to acquire and develop product knowledge
• Assisting guests with selection and purchase of equipment that is appropriate for their needs and ability
• Keeping work and storage areas clean and tidy at all times
• Comply with all established department and company policies, procedures and code of ethics
• Uphold the highest standard of internal and external customer service levels at all times

Required qualifications/attributes:

• Professional attitude
• Previous experience in sales
• Good organizational and time management skills
• Ability to work well under pressure in a fast-paced environment
• Ability to use a variety of computer applications
• Must be approachable, dependable and a strong team player
• Must be able to deal with people of various ages with animation and with patience

Desirable (but non-essential) attributes:

• Working knowledge of the facility, services and local area
• Knowledge of ski and snowboard equipment

Perks of working for Big White:

• FREE Winter Season Pass providing unlimited access to Big White's ski, Nordic and snowshoe trail network.
• FREE and discounted lift tickets for Family & Friends
• FREE ski and snowboard lessons
• FREE and discounted lift tickets at other approved mountain resorts
• FREE access to the staff fitness facilities (weight room and aerobics room)
• Discounts at Big White operated restaurants and lodges
• Discounts in Big White's 5 retail stores
• Discounts on equipment rentals
• Discounts on equipment repair and tuning services
• Discounts on accommodation for Family & Friends
• Access to the lowest prices on new and used gear at our pre-season Annual Staff Sale
• Ongoing employee events, incentives and recognition

Location: Dizzy's Ski & Board Shop at Big White Ski Resort, BC, Canada

Duration: This position will commence from mid/late October 2026 and will finish in late March/early April 2027.

Hours: Full-time.

(We endeavor to provide between 32-40 hours work per week, however there may be times when you are required to work more or fewer hours than this).

Wages: Starting wage: $19.00/hour. Wages will be determined according to prior experience and skill evaluation.

Accommodation: Staff accommodation may be available for approved applicants.

Candidate selection and interviews will begin in June 2026.