Skate Patrol

City of Penticton; Penticton; On-site; CAD 22,000 - 31,000; Part time

Benefits offered by this job

On-site parking

Fleet vehicles for inspections

Event tickets program

Wellness programs

Waterfront location

Job summary

The City of Penticton is seeking multiple temporary part-time Skate Patrol staff based in Penticton, B.C. The role focuses on delivering excellent customer service, ensuring safety on and around public skating programs at McLaren Arena, and hosting birthday parties when booked.

Candidates must skate confidently, work weekends and evenings, and hold an Emergency First Aid certificate or be willing to obtain one. The role offers hourly pay of $19.00 (CUPE) and comprehensive benefits.

Qualifications

• Ability to ice skate confidently and the physical ability to carry out the position's duties.
• A friendly personality with strong interpersonal and communication skills.
• Ability to work with cash in a fast-paced environment.
• Proven leadership skills with the ability to resolve conflict and deal firmly with patrons.
• A current Emergency First Aid certificate or willingness to acquire.
• Complete a satisfactory criminal record check - vulnerable sector.
• A commitment to showing up for work each shift and being on time.
• Ability to work irregular hours and workdays, including weekends and evenings.

Responsibilities

• Provide excellent customer service to the public and user groups.
• Monitor various programs to ensure a safe environment for all visitors.
• When birthday parties are booked through Recreation, act as host for birthday parties, leading the event from guest arrival through to conclusion.
• Educate patrons on safe activities and behaviours.
• Admission control, process payments, waivers, and skate rentals.
• Responsible for emergency procedures and providing first aid if required.
• Set up and take down of necessary program equipment.

Skills

Ice skating

Customer service

Cash handling

Leadership

First Aid

Punctuality

Job description

About The City Of Penticton

Penticton is a vibrant, innovative waterfront city known for its commitment to sustainability, community well-being, and economic opportunity. With a strong focus on good governance, collaboration, and service excellence, the City is dedicated to enhancing the quality of life for residents, businesses, and visitors alike. As one of the most active development regions in British Columbia, Penticton features a diverse mix of large-scale and complex construction projects.

About The City Of Penticton

Penticton is a vibrant, innovative waterfront city known for its commitment to sustainability, community well-being, and economic opportunity. With a strong focus on good governance, collaboration, and service excellence, the City is dedicated to enhancing the quality of life for residents, businesses, and visitors alike. As one of the most active development regions in British Columbia, Penticton features a diverse mix of large-scale and complex construction projects.

Penticton has been recognized as one of Canada’s most livable cities, according to latest rankings by The Globe and Mail, ranked as the eighth most livable medium-sized city in Canada. Nationally, Penticton earned high marks for access to amenities (11th in Canada), #11 for midlife transitions and #11 for retirement, as well as #13 for young professionals. Penticton also placed within the top 20 in the categories of raising kids (#19), contributing to an overall ranking of 35th across Canada. Rooted in agriculture and surrounded by natural beauty, Penticton is known for its orchards, wineries, and craft breweries - making it one of Canada’s top wine destinations. More than 100 years since its incorporation, Penticton continues to grow as a place to live, work, and play.

For more information, please visit our website at penticton.ca/

For more information about life in Penticton, please visit visitpenticton.com/

About The Opportunity

The City of Penticton is looking for multiple temporary part-time Skate Patrol individuals, based in Penticton, B.C.

The Skate Patrol position is primarily responsible for providing excellent customer service and front-line duties for public skating programs at McLaren Arena.

Key Responsibilities

• Provide excellent customer service to the public and user groups.
• Monitor various programs to ensure a safe environment for all visitors.
• When birthday parties are booked through Recreation, act as host for birthday parties, leading the event from guest arrival through to conclusion.
• Educate patrons on safe activities and behaviours.
• Admission control, process payments, waivers, and skate rentals.
• Responsible for emergency procedures and providing first aid if required.
• Set up and take down of necessary program equipment.

Required Knowledge, Abilities & Skills

• Ability to ice skate confidently and the physical ability to carry out the position's duties.
• A friendly personality with strong interpersonal and communication skills.
• Ability to work with cash in a fast-paced environment.
• Proven leadership skills with the ability to resolve conflict and deal firmly with patrons.
• A current Emergency First Aid certificate or willingness to acquire.
• Complete a satisfactory criminal record check - vulnerable sector.
• A commitment to showing up for work each shift and being on time.
• Ability to work irregular hours and workdays, including weekends and evenings.

Schedule: Various shifts are available and include but are not limited to:

• Saturdays, 9:45-3:00pm. The duration of the assignment is November 2026 - March 14, 2027.

About the Benefits

Benefits

Compensation based on skills and experience is an hourly rate of $19.00 (CUPE), along with a host of excellent benefits including:

• 15.5% in lieu of benefits, vacation, and statutory holidays.
• Free on-site parking
• Fleet vehicles provided for inspections and site visits
• Draws for tickets to local concerts, hockey games, and employee appreciation events
• Wellness initiatives and team-building activities
• A picturesque waterfront location with access to world-class outdoor recreation and a progressive, community-oriented work culture

At the City of Penticton, we recognize that great talent and great ideas come from a variety of backgrounds. Tapping into the diversity of our community makes us all stronger and allows us to serve Penticton even better.

That's why we welcome all applicants to consider joining our team. We encourage Indigenous persons, people of colour, all genders and expressions, 2SLGBT2QIA+, persons living with disabilities, and others who reflect our ever-changing workplace to apply. If you require any accommodations during the recruitment process, please let us know, we'd be happy to support you.

If your experience is close to what we're looking for, we would love a chance to talk about working with you. We welcome your cover letter and resume.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

This position is only open to those legally entitled to work in Canada.