Facilities Attendant

City of St. Catharines; St. Catharines; On-site; CAD 24,000 - 35,000; Part time

Benefits offered by this job

OMERS pension plan

Flexible hybrid work options

Health, dental, and vision benefits

Training and development funds

Competitive pay

Job summary

City of St. Catharines is hiring part-time arena and pool attendants to ensure safe, enjoyable experiences at city facilities. Responsibilities include assisting patrons, maintaining cleanliness, enforcing rules, and performing on-ice and maintenance tasks.

The role requires skating ability, safety footwear, and CSA-approved gear, with a 6-month temporary contract and up to 24 hours weekly. Training and benefits provided where eligible.

Qualifications

• Experience in customer service roles.
• Ability to work with the public in a courteous manner.
• Must hold Standard First Aid & CPR with AED certification.
• Ability to lift up to 30 lbs and perform physical tasks.

Responsibilities

• Provide basic customer service to patrons in person and by phone.
• Maintain safe, clean and tidy public and employee areas.
• Enforce skate and swim program rules for patrons.
• Perform on-ice Skate Patrol as assigned.
• Assist with on-ice maintenance (floods, nets, snow).
• Set up equipment for events and report incidents promptly.

Skills

Customer service

Public interaction

Teamwork

Physical stamina

Safety awareness

First Aid CPR AED

Job description

At the City of St. Catharines, you’ll find more than just a job — you’ll find a place that fits. Here, your work means something — where you can see the impact, feel the pride, and know you’re a part of something bigger. You’ll be trusted to do your job, backed by people who care, and part of a team that shows up for each other. There’s flexibility when it counts, and a real understanding that life doesn’t stop when the workday starts. With pay you can count on, great benefits, and a pension that helps you plan ahead — you’ve got more than a job. You’ve got the space to grow, the balance you need, and a place that gets it. It feels different — because it is.

It’s a place that works for you.

About The Role

Responsible for providing a safe and enjoyable experience at various arena and pool locations throughout the City.

What You'll Be Doing

• Provide basic customer service to patrons, including but not limited to:
  • Answering questions both in person and over the telephone,
  • Assisting them on or off the ice.
• Ensure that all public and employee areas of the facility are safe, clean and tidy at all times.
• Ensure patrons adhere to skate and swim program rules.
• Perform on-ice Skate Patrol as assigned.
• Perform a variety of on-ice maintenance duties, including but not limited to:
  • Assisting with floods,
  • Moving nets,
  • Clearing snow.
• Perform a variety of general maintenance duties, including but not limited to:
  • Custodial duties,
  • Equipment set up and removal,
  • Minor maintenance.
• Operate assigned equipment including floor scrubbers, side to side scrubber, power washers and shop vacuum.
• Set up equipment for regular and special events.
• Report any problems / incidents / accidents or damages to supervisor on duty in a timely manner to ensure a clean, safe and healthy facility.
• Must comply with the Occupational Health and Safety Act, Corporation Policies and Procedures and any other applicable legislation.

What's Required

• Must be available to work 16 to 24 hours per week, including weeknight and weekend shifts.
• Must have own CSA approved safety footwear, skates and helmet.
• Strong skating skills and knowledge of safe on-ice practices.
• Ability to work effectively with and for the public in a polite manner.
• Ability to work with a team.
• Ability to perform moderate to hard physical labor, lifting up to thirty (30) lbs.
• Ability to work under limited supervision.
• Valid certification in Standard First Aid and CPR with AED (Defibrillator).

Job Details

Job ID: 2026-219

Pay Rate: 21.40

Hours: Up to 24 hours per week

Schedule: Variable

Location: St. Catharines, ON

Work Mode: In Person

Employee Group: Non-Union

Position Type: Temporary, Part-time

Duration: 6 months

Vacancy Status: This posting is intended to build a candidate pool for future vacancies

Application Deadline: Until Filled

Jobs with an application deadline will close at 11:59 PM on that date. Jobs listed as ‘open until filled’ may close at any time.

Other Requirements

Other Position Requirements include: None

Candidates selected for the position will be required to complete the Ministry of Labour’s Worker Health and Safety Awareness training and provide proof of the educational credentials listed on their resume and job application.

What's In It For You

Curious what it’s like to work for the City of St. Catharines? Watch the video and Hear from Our Team.

• Great People: Be part of a team that supports you, celebrates your wins, and helps you succeed.
• Make Your Mark: Bring your ideas, drive meaningful change, and leave a lasting impact on our community.
• Learn & Grow: Access training and development funds to take your skills to the next level.
• Competitive Pay: Competitive pay from a certified Ontario Living Wage Employer.
• Secure Future: Join the OMERS pension plan with employer-matched contributions.
• Balance & Benefits: Flexible hybrid work options plus health, dental, and vision benefits for eligible positions.

Equal Opportunity Employer

The City of St. Catharines is committed to fostering an inclusive, accessible, and respectful work environment. We celebrate the uniqueness of every individual. Our community is enriched by people from diverse backgrounds and lived experiences—a value reflected in our 2023–2027 Strategic Plan.

Don’t Meet Every Requirement?

We encourage individuals from all backgrounds, experiences, and education levels to apply. While specific qualifications may be required for certain roles, we assess each applicant’s overall suitability. Please note that unionized roles are subject to collective agreement requirements.

Accommodation

We are an equal opportunity employer and provide accommodations throughout the recruitment process in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation at any stage, please contact Human Resources at [e-mail].