Site Supervisor - Recreational Sports

Community Sports Partners; Toronto; On-site; CAD 26,000 - 37,000; Full time

Job summary

Community Sports Partners is seeking a Site Supervisor to lead the day-to-day operations of youth sports facilities, ensuring a safe, organized, and exceptional experience for families, athletes, coaches and staff. You will welcome participants and help families with questions while promoting programs and events.

This hands-on role requires strong customer service, reliability and the ability to work independently, with a focus on attention to detail and effective team coordination.

Qualifications

• Strong customer service skills
• Excellent communication skills
• Strong organizational skills
• Reliable and dependable
• Ability to work independently
• Strong problem-solving skills
• Leadership skills
• Attention to detail
• Comfortable promoting and selling

Responsibilities

• Oversee smooth facility operations during shift
• Take attendance and verify rosters for programs
• Monitor schedules and ensure programs start/finish on time
• Manage inventory and promote relevant products and services

Skills

Customer service

Communication skills

Organization

Reliability

Independence

Problem solving

Leadership

Attention to detail

Promoting & selling

Job description

We are looking for a Site Supervisor to help lead the day-to-day operations of our youth sports facilities and ensure every customer has a safe, organized, and exceptional experience. You will welcome families, athletes, coaches, and staff, keep programs running smoothly, and make sure our facilities are operating at the standard our customers expect. This is a hands‑on role for someone who is organized, energetic, customer-focused, and comfortable taking ownership . You will be responsible for keeping an eye on the big picture while also making sure the small details are taken care of.

Customer Experience

• Welcome customers and create a friendly, positive environment
• Help families, athletes, and coaches with questions and requests
• Make sure customers know about upcoming programs, events, products, and opportunities
• Handle customer concerns professionally and work toward effective solutions

Daily Facility Operations

• Oversee the smooth operation of the facility during your shift
• Take attendance and verify rosters for programs and activities
• Monitor facility schedules and ensure programs start and finish on time
• Ensure spaces are properly prepared and ready for customers

Staff & Program Support

• Monitor staffing levels and ensure shifts are properly covered
• Help coordinate staff throughout the facility based on operational needs
• Communicate with coaches, instructors, and other team members
• Help ensure staff are meeting our standards for customer service and professionalism

Inventory & Products

• Monitor facility and program inventory
• Ensure supplies and equipment are available, organized, and properly maintained
• Promote and sell relevant products, programs, events, and services to customers
• Help ensure merchandise and promotional materials are properly displayed

• Strong customer service skills
• Excellent communication skills
• Strong organizational skills
• Reliable and dependable
• Ability to work independently
• Strong problem‑solving skills
• Leadership skills
• Attention to detail
• Comfortable promoting and selling

• Previous experience in sports, youth coaching is a bonus
• Previous experience in auditing is a bonus

Compensation: $19-27 p/h depending on experience