Site Supervisor - Recreational Sports

AGS Youth Soccer Club; Mississauga; Presencial; CAD 26.000 - 37.000; Jornada completa

Descripción de la vacante

AGS Youth Soccer Club in Mississauga is seeking a Site Supervisor to manage day-to-day operations of our youth sports facilities and ensure a safe, organized, and exceptional experience for families, athletes, coaches, and staff.

You will oversee facility schedules, attendance, and program readiness, while leading staff and coordinating instructors to maintain high service standards and promote relevant programs and merchandise.

Formación

• Strong customer service skills and excellent communication.
• Organized, reliable and able to work independently.
• Leadership and problem-solving abilities with attention to detail.
• Comfort promoting programs and selling merchandise; coaching background is a bonus.

Responsabilidades

• Welcome families, athletes, coaches and staff and handle inquiries.
• Oversee smooth facility operations and ensure programs start/finish on time.
• Monitor attendance, rosters and schedules; ensure spaces are ready.
• Coordinate staff coverage and communicate with coaches and instructors.
• Monitor inventory and promote relevant products and events.

Conocimientos

Customer service

Communication

Organization

Leadership

Problem solving

Attention to detail

Independence

Promotion/sales

Coaching/ sports background

Descripción del empleo

We are looking for a Site Supervisor to help lead the day-to-day operations of our youth sports facilities and ensure every customer has a safe, organized, and exceptional experience.
You will welcome families, athletes, coaches, and staff, keep programs running smoothly, and make sure our facilities are operating at the standard our customers expect.
This is a hands‑on role for someone who is organized, energetic, customer-focused, and comfortable taking ownership. You will be responsible for keeping an eye on the big picture while also making sure the small details are taken care of.

Customer Experience

• Welcome customers and create a friendly, positive environment
• Help families, athletes, and coaches with questions and requests
• Make sure customers know about upcoming programs, events, products, and opportunities
• Handle customer concerns professionally and work toward effective solutions

Daily Facility Operations

• Oversee the smooth operation of the facility during your shift
• Take attendance and verify rosters for programs and activities
• Monitor facility schedules and ensure programs start and finish on time
• Ensure spaces are properly prepared and ready for customers

Staff & Program Support

• Monitor staffing levels and ensure shifts are properly covered
• Help coordinate staff throughout the facility based on operational needs
• Communicate with coaches, instructors, and other team members
• Help ensure staff are meeting our standards for customer service and professionalism

Inventory & Products

• Monitor facility and program inventory
• Ensure supplies and equipment are available, organized, and properly maintained
• Promote and sell relevant products, programs, events, and services to customers
• Help ensure merchandise and promotional materials are properly displayed

Requirements

• Strong customer service skills
• Excellent communication skills
• Strong organizational skills
• Reliable and dependable
• Ability to work independently
• Strong problem‑solving skills
• Leadership skills
• Attention to detail
• Comfortable promoting and selling
• Previous experience in sports, youth coaching is a bonus
• Previous experience in auditing is a bonus

Benefits

Compensation: $19-27 p/h depending on experience