Site Supervisor/Equipment Operator

YORK1; Hamilton; On-site; CAD 55,000 - 70,000; Full time

Job summary

A leading company is seeking a Site Supervisor/Equipment Operator to oversee daily operations, coordinate drivers, and manage schedules. The ideal candidate will have experience in logistics and heavy equipment operation, ensuring compliance and efficiency in dispatching.

Qualifications

• Experience in operating heavy equipment such as loaders or excavators.
• Prior experience in dispatching, transportation, or logistics preferred.

Responsibilities

• Assign drivers to routes and monitor their performance.
• Ensure compliance with Hours of Service (HOS) regulations.
• Track and review driver logs and route efficiency.

Skills

Communication

Decision-Making

Time Management

Problem Solving

Education

High school diploma

Associate or bachelor’s degree in logistics

Tools

Dispatch management software

GPS tracking tools

Microsoft Office

Job description

Position Overview: The Site Supervisor/Equipment Operator plays a critical role in ensuring efficient daily operations by coordinating drivers, managing schedules, and overseeing job dispatching. This position requires strong organizational and communication skills to effectively assign routes, monitor driver performance, and resolve on-site challenges. Experience in operating heavy equipment, logistics, and handling walking floor/long haul drivers is highly desirable.

Key Responsibilities

1. Assign drivers to routes based on job requirements, availability, and efficiency.
2. Schedule and coordinate driver shifts to ensure full route coverage.
3. Monitor and adjust schedules to accommodate last-minute changes or delays.
4. Ensure compliance with Hours of Service (HOS) regulations.
5. Receive and respond to customer service requests.
6. Dispatch trucks to job sites and monitor job progress.
7. Provide drivers with route details, job instructions, and safety guidelines.
8. Act as the primary contact between drivers and operations.
9. Handle customer complaints regarding missed pickups, delays, or service issues.
10. Coordinate with drivers to address on-site challenges.
11. Escalate unresolved issues to management and implement corrective actions.
12. Track the location and availability of dumpsters, roll-off containers, and bins.
13. Ensure efficient container rotation and proper allocation to job sites.
14. Coordinate with operations to maintain accurate inventory records.
15. Ensure drivers adhere to company policies, safety protocols, and regulatory requirements.
16. Track and review driver logs, Hours of Service (HOS), and route efficiency.
17. Monitor vehicle inspections and ensure maintenance requirements are met.
18. Maintain constant communication with drivers via radio, phone, or dispatch systems.
19. Provide real-time updates on road conditions, weather, and potential route changes.
20. Collaborate with operations, maintenance, and customer service teams for smooth workflow.
21. Maintain accurate records of dispatch logs, route adjustments, and service requests.
22. Generate reports on driver performance, fuel usage, and service efficiency.
23. Analyze operational data to identify and implement areas for improvement.

Required Qualifications & Skills

• High school diploma or equivalent (associate or bachelor’s degree in logistics, transportation, or a related field is a plus).
• Experience in operating heavy equipment such as loaders, excavators, or similar machinery is required.
• Prior experience in dispatching, transportation, logistics, or a similar role preferred.
• Experience with logistics, walking floor/long haul drivers, and handling large fleets.
• Knowledge of Department of Transportation (DOT) regulations and Hours of Service (HOS) compliance.
• Familiarity with dispatch software, GPS tracking systems, and routing applications.

Skills

• Effective communication with drivers, customers, and internal teams via phone, radio, and dispatch systems.
• Quick decision-making skills for scheduling conflicts, delays, and customer complaints.
• Ability to handle multiple tasks, prioritize work, and manage time efficiently in a fast-paced environment.
• Ensuring accuracy in scheduling, reporting, and compliance tracking.
• Managing driver schedules, container inventory, and dispatch logs effectively.
• Proficiency with dispatch management software, GPS tracking tools, and Microsoft Office.
• Collaborating well with operations, maintenance, and customer service teams for seamless workflow.
• Maintaining a professional demeanor and handling service concerns effectively.
• Managing high-stress situations and adapting to unexpected changes in scheduling or job requirements.