Site Reliability Engineer – Automation & Observability

Sherweb Inc.; Quebec; Hybrid; CAD 71,000 - 102,000; Full time

Benefits offered by this job

Beautiful offices

Cutting-edge tools

Paid time off starting day one

Employee benefits

Job summary

Sherweb Inc. in Québec is seeking a Site Reliability Specialist to join the IT Operations team.

The role combines systems administration, software development, automation, observability, and SRE practices to improve service reliability and scalability. Working closely with Infrastructure, Development, DevOps, Platform, Security, and Product teams, you will implement reliability standards, monitor performance, and drive automation to reduce toil while supporting production services in a hybrid

Qualifications

• College or university degree in computer science, software development, information technology, engineering, or a combination of equivalent training and experience.

Responsibilities

• Develop, maintain, and improve scripts, automation workflows, and operational tooling to reduce manual intervention, improve reliability, and lower operational toil.
• Apply SRE principles to improve the reliability, availability, performance, and resilience of Sherweb’s hosted platforms and production services.
• Implement and support reliability standards, service level objectives (SLOs), service level indicators (SLIs), and operational practices established for platforms and services.
• Use a developer mindset to transform repetitive operational tasks into scalable, reusable, documented, and supportable automation.
• Provide advanced operational support and resolve incidents affecting production services while collaborating closely with SRE, Infrastructure, Development, DevOps, and Product teams.

Skills

PowerShell

Python

Bash

JavaScript

TypeScript

C#

Windows Server

Linux

Observability

Git

CI/CD

Automation

Education

College or university degree in computer science, software development, information technology, engineering

Tools

Terraform

Ansible

DSC

Azure DevOps

GitHub Actions

Docker

Kubernetes

Azure AI Foundry

Power Automate

Copilot/AI agents

Job description

Sherweb Inc. in Québec is seeking a Site Reliability Specialist to join the IT Operations team.

The role combines systems administration, software development, automation, observability, and SRE practices to improve service reliability and scalability. Working closely with Infrastructure, Development, DevOps, Platform, Security, and Product teams, you will implement reliability standards, monitor performance, and drive automation to reduce toil while supporting production services in a hybrid