SRE for ServiceNow: Reliability, Observability & Automation

ALLTECH CONSULTING SVC INC; Quebec; On-site; CAD 90,000 - 120,000; Full time

Job summary

A consulting firm in Quebec is seeking a Site Reliability Engineer (SRE) to enhance reliability engineering for ServiceNow SaaS. In this role, you'll collaborate with a global team, focus on optimizing operational tasks, troubleshoot issues, and ensure system reliability. Candidates should have software development skills, 7+ years of relevant experience, and strong communication abilities. This position includes participation in an on-call rotation.

Qualifications

• 7+ years of experience in relevant fields.
• Effective relationship management to collaborate with colleagues.
• Open to work in on-call rotation.

Responsibilities

• Deliver improvements maximizing system availability and performance.
• Troubleshoot ServiceNow issues, collaborating to resolve them.
• Explore and deliver observability metrics and logging.
• Dependable during on-call rotation hours.
• Understand the Firm's ServiceNow instances and dependencies.
• Prioritize technical debt impacting client satisfaction.

Skills

Software development skills

ServiceNow administration or development experience

Proficient oral and written communication skills

Ability to respond during technical emergencies

Team collaboration

Job description

A consulting firm in Quebec is seeking a Site Reliability Engineer (SRE) to enhance reliability engineering for ServiceNow SaaS. In this role, you'll collaborate with a global team, focus on optimizing operational tasks, troubleshoot issues, and ensure system reliability. Candidates should have software development skills, 7+ years of relevant experience, and strong communication abilities. This position includes participation in an on-call rotation.