Junior Site Reliability Engineer — AI-Powered Automation

PointClickCare; Mississauga; Hybrid; CAD 70,000 - 80,000; Full time

Benefits offered by this job

Total rewards package

Full benefits

Job summary

PointClickCare is hiring a Junior Site Reliability Engineer in Mississauga to learn how scalable software systems are built, operated, and improved in production. You’ll work with experienced SREs on critical services, boosting reliability, observability, and automation while tackling real-world distributed systems challenges.

You will gain hands on experience with AI powered operational tooling to investigate incidents, automate repetitive tasks, and reduce toil across production environments

Qualifications

• 0-2 years of experience through employment, internship, or co‑op programs.
• Degree or diploma in Computer Science, Software Engineering, or equivalent experience.
• Basic programming or scripting experience.
• Strong problem solving skills.
• Curiosity and desire to learn complex systems.
• Effective communication and teamwork skills.

Responsibilities

• Support operation of critical services owned by the SRE team.
• Assist in monitoring service health, availability, and performance.
• Participate in incident response activities under mentorship.
• Learn on‑call practices and production operations.
• Assist with deployment validation and operational readiness activities.
• Develop automation to reduce toil and improve reliability.

Skills

0-2 years experience

Basic programming

Problem solving

Communication & teamwork

Curiosity & learning

Education

Degree/diploma in CS/Software Eng

Tools

Azure

Kubernetes

Datadog

AppDynamics

Grafana

Prometheus

ELK

Job description

PointClickCare is hiring a Junior Site Reliability Engineer in Mississauga to learn how scalable software systems are built, operated, and improved in production. You’ll work with experienced SREs on critical services, boosting reliability, observability, and automation while tackling real-world distributed systems challenges.

You will gain hands on experience with AI powered operational tooling to investigate incidents, automate repetitive tasks, and reduce toil across production environments