Site Observer

Social Enterprise for Canada; Newmarket; On-site; CAD 25,000 - 36,000; Part time

Job summary

Social Enterprise for Canada is seeking a Site Observer for the York Region Supervised Parenting Time Program. The role supports safe, child-focused visits and supervised exchanges, ensuring services meet ministry objectives and ethical guidelines.

The position is part-time (up to 7 hours per week on Sundays) with weekend availability, travel between sites, and duties in documentation, confidentiality, and professional communication.

Qualifications

• Ability to communicate clearly in English, both verbally and in writing.
• Capacity to observe families and document sessions accurately.
• Commitment to confidentiality and professional ethics.
• Comfort with handling administrative tasks and reports.

Responsibilities

• Provide a safe, neutral environment for supervised visits and exchanges.
• Maintain compliance with SEC policies and service objectives.
• Prepare accurate documentation for client files and potential court use.
• Demonstrate professionalism, impartiality, and strong communication.

Skills

Verbal communication

Written communication

Observation skills

Multitasking

Documentation

Confidentiality

Time management

Computer proficiency

Tools

Computer proficiency

Job description

Role: Site Observer, York Region Supervised Parenting Time Program (2 Position)

Reports to: Program Coordinator, York Region Supervised Parenting Time Program

Locations: York Region service sites (Aurora)

Position Type: Part-Time, up to 7 hours per week (Sunday)

Compensation: $22 hour

Vacancy Status: Existing Vacancy

AI Discloser: AI will not be used to screen applicants

Posting Date: September 21, 2026

Closing Date: October 5, 2026

Organization Overview:

Social Enterprise for Canada (SEC) is a charitable organization started in 1989 and serving York Region, Peel Region and Simcoe County. SEC seeks, secures and delivers a range of public services dedicated to creating communities that exemplify Canadian values of respect, inclusion, diversity, equity and sustainability.

SEC maintains its head office in Newmarket and provides public service signature expertise for immigrants, newcomers, early learning and development, Family Justice Service, Career and Labour market integration through programs such as Supervised Parenting Time, EarlyOn Child & Family Centres, Welcome Centre for Immigrant Services-Newmarket and several Before & After School and Licensed Childcare Programs.

SEC has been an early adaptor public benefit organization. As such Social Enterprise Canada Corp is a companion business company that delivers high value business and client services. SECC’s portfolio includes data applications, virtual, service and multilingual communication solutions.

The Opportunity:

As Site Observer for the York Region Supervised Parenting Time Program you will provide a key role in providing a safe, child-focused, and neutral environment where parents or other family members can visit with their child(ren). In addition, the program offers a secure location for supervised exchanges, allowing child(ren) to be safely transferred between a residential party and a visiting party, or between parties who share joint decision-making responsibilities for the child(ren). Your role ensures the delivery of high-quality services aligned with the objectives of the Ministry of Children, Community and Social Services, and in compliance with all legal, ethical, and non-conflict guidelines. You will demonstrate leadership by upholding the organization’s values, principles, and goals, while helping to create a safe, respectful, and positive experience for all children and families involved.

Key Job Responsibilities:

• Maintain full compliance to all Social Enterprise for Canada (SEC) policies, procedures, and the Ministry of Children, Community and Social Services’ service objectives for Supervised Parenting Time Programs
• Support and provide direction to adults and children involved in high-conflict family situations
• Adhere to all program requirements and protocols consistently
• Demonstrate confidence and assertiveness while consistently maintaining a respectful, professional, and impartial approach
• Demonstrate strong verbal and written communication skills in English
• Effectively multitask while performing observations, active listening, and documentation during parenting time visits
• Prepare clear, concise, and objective documentation that is both accurate and timely, for use in client files and potential court proceedings.
• Exhibit a sound understanding of family dynamics and demonstrate cultural sensitivity in all interactions
• Remain highly organized, self-motivated, and capable of working independently with minimal supervision
• Maintain strict confidentiality and uphold standards of non-harassment and other organizational policies
• Demonstrate advanced computer proficiency and strong time management skills in a fast-paced environment.

Candidate Profile:

• Commitment to a part-time role with rotating scheduled hours as needed to support program operations
• Minimum availability of two full operational weekends per month is required
• Program operates 36 weekends per year and are closed on all statutory holiday weekends
• Travel between program sites may be required
• Must be physically able to perform tasks such as packing, lifting, walking, setting up physical space, and assisting children as needed
• Comfortable with prolonged periods of typing and writing
• Capable of sustained, focused observation of families throughout visits
• Required to attend mandatory staff trainings as scheduled by the program

Vulnerable Sector Screen

Individuals employed within the Organization are required to submit a VSS every four (4) years of employment. An annual declaration will be required to be signed and absence of criminal offences, charges and convictions are a requirement of employment.

First Aid and CPR

All staff are required to obtain and maintain certification in Standard First Aid and CPR (minimum Level A) as a condition of employment.

Driver’s License

A valid driver’s license and/or access to reliable transportation is required for this position. Any changes to your driving status or access to transportation must be reported to your supervisor immediately.

Health & Safety

You have a general duty to take responsibility for personal health and safety, which means you should comply with all policies and procedures in place for your designated site and program.

Social Enterprise for Canada is an equal opportunity employer. We are committed to working with applicants requesting accommodations at any stage of the recruitment process.