Site Manager

Ricoh Americas Corporation; Vaughan; On-site; CAD 60,000 - 90,000; Full time

Job summary

An innovative firm is seeking a dedicated Site Manager to lead daily operations and enhance customer experiences. This role involves managing production, ensuring quality and efficiency, and maintaining client relationships. With a focus on employee retention and operational excellence, the Site Manager will drive performance through effective training and communication. Join a passionate team that values collaboration and empowers individuals to work smarter, leveraging technology to unlock potential. This is an exciting opportunity to make a significant impact in a dynamic environment.

Benefits

Medical Insurance

Dental Insurance

Life Insurance

Disability Insurance

Retirement Plan

Tuition Assistance

Paid Vacation

Paid Holidays

Health and Wellness Benefits

Professional Development Support

Qualifications

• High school diploma or equivalent work experience required.
• At least 5 years of experience in a related field required.

Responsibilities

• Achieve shift profitability by managing materials and supplies effectively.
• Maintain formal contact with clients daily and manage P&L statements.
• Ensure payroll accuracy and improve operational quality.

Skills

Management Experience

Microsoft Office Skills

Communication Skills

Goal Setting

Physical Stamina

Education

High School Diploma

5+ Years of Experience

Job description

Site Manager

Ricoh is currently seeking a career-oriented individual to provide leadership and direction for daily operations and staff. The Site Manager develops, implements, and reviews related procedures. Responsibilities include managing invoices, accounts, customer interactions, and assisting in maintaining acceptable profit levels while ensuring customer expectations are met. This position involves a high degree of customer interface.

Responsibilities:

1. Achieve shift profitability by managing the use of company materials and supplies effectively.
2. Manage total production labor percentages by achieving established labor and quality control targets.
3. Meet quality and deadline standards through effective job scheduling practices.
4. Maintain formal contact with clients daily.
5. Provide training on workflow and machine operations as needed.
6. Ensure payroll accuracy by overseeing and correcting all time clock punches.
7. Maintain operational quality for shifts by assisting in achieving audit and deadline compliance goals.
8. Increase employee retention by achieving turnover and tenure goals.
9. Maintain efficient workflow by holding direct reports accountable for quality and efficiency.
10. Improve operational quality and consistency by implementing company performance and operational procedures.
11. Ensure proper staffing by matching employee skills and equipment with production demands.
12. Manage the implementation and effectiveness of Ricoh Service Excellence.
13. Resolve issues related to pricing, orders, and invoicing through communication with the sales department.
14. Motivate employees and recognize their accomplishments promptly.
15. Communicate job expectations and consequences clearly through training, coaching, counseling, and evaluation.
16. Complete site reports and other necessary paperwork.
17. Manage the Profit & Loss (P&L) statement.

Education & Experience:

• High school diploma or equivalent work experience required.
• At least 5 years of experience in a related field required.

Skills:

• Prior management experience preferred.
• Intermediate to advanced Microsoft Office skills required.
• Physical effort may be required, including standing, walking, bending, reaching, stretching, climbing, and lifting items up to 50 pounds.
• Experience in setting goals and defining, prioritizing, and achieving objectives.
• Excellent verbal and written communication skills.

Come Create at Ricoh:

If you seek a team driven by passion and purpose, join Ricoh. We are a team of information seekers and customer-obsessed collaborators dedicated to delivering innovative services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to help us drive high performance and excellence.

Ricoh connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We enable digital workplaces, allowing individuals to work smarter from any location and harness information to unlock organizational potential. Join us to be part of a purpose-driven, passionate team committed to excellence.

Invest in Yourself:

At Ricoh, you can:

• Choose medical, dental, life, and disability insurance coverage that suits your needs.
• Contribute to your financial security with Ricoh Canada's retirement plan, with company matching contributions.
• Enhance your education through team member tuition assistance programs.
• Enjoy paid vacation and holidays annually.
• Access numerous benefits to support your health, wellness, and ongoing personal and professional development.