SIEM & Managed Security Specialist

CDW Canada; Mississauga; On-site; CAD 72,725 - 101,825; Full time

Job summary

A leading IT solutions provider in Peel Region, Mississauga, is seeking a Specialist for technical client support. This role involves monitoring support requests, analyzing operating system issues, and providing client-focused security solutions. The ideal candidate will have a degree in a relevant field and experience in cyber security. Comprehensive training and mentoring opportunities are available. The position offers a competitive salary range of $72,725 - $101,825 based on experience.

Qualifications

• 1 year of security experience in a client-focused environment.
• At least two intermediate-level certifications in Managed Security Services.
• Ability to work independently under minimal supervision.

Responsibilities

• Monitor and resolve support requests, escalating as necessary.
• Perform deep analysis of operating systems and handle cyber incidents.
• Provide technical knowledge transfer for low complexity problems.

Skills

Client support experience

Technical troubleshooting

Cyber security knowledge

Proficiency with productivity tools

Education

Bachelor's degree in Engineering, Computer Science, or related field

Job description

A leading IT solutions provider in Peel Region, Mississauga, is seeking a Specialist for technical client support. This role involves monitoring support requests, analyzing operating system issues, and providing client-focused security solutions. The ideal candidate will have a degree in a relevant field and experience in cyber security. Comprehensive training and mentoring opportunities are available. The position offers a competitive salary range of $72,725 - $101,825 based on experience.