24/7 Security Operations Specialist

CDW Canada; Mississauga; Hybrid; CAD 72,725 - 101,825; Full time

Benefits offered by this job

Market-competitive salary

Job summary

A leading IT solutions provider is seeking a Specialist to provide second-level technical client support in security disciplines such as Network Security and Information Security. This role includes monitoring support requests, performing operating system analysis, and providing mentorship to junior resources. The ideal candidate has a relevant degree or extensive IT experience and technical certifications in security disciplines. Competitive salary range of $72,725 - $101,825 based on experience. Must be willing to work on a 24/7 basis including weekends and holidays.

Qualifications

• Experience in a client-focused environment in security.
• At least two intermediate-level certifications in Managed Security Services.
• Willingness to work weekends and holidays.

Responsibilities

• Monitor and resolve support requests.
• Perform deep analysis of operating systems.
• Provide mentorship to less senior resources.

Skills

Problem-solving

Client support

Collaboration

Communication

Technical knowledge transfer

Education

Bachelor's degree or 3-year diploma in Engineering or Computer Science

6 years total of Information Technology experience

Tools

Fortinet firewalls

Juniper firewalls

Job description

A leading IT solutions provider is seeking a Specialist to provide second-level technical client support in security disciplines such as Network Security and Information Security. This role includes monitoring support requests, performing operating system analysis, and providing mentorship to junior resources. The ideal candidate has a relevant degree or extensive IT experience and technical certifications in security disciplines. Competitive salary range of $72,725 - $101,825 based on experience. Must be willing to work on a 24/7 basis including weekends and holidays.