Cyber Defense Operations Specialist - 24/7 Support

CDW Canada; Mississauga; On-site; CAD 45,929 - 64,003; Full time

Job summary

A leading technology solutions provider is seeking a Security Operations Specialist in Mississauga. This role involves providing technical support, analyzing security incidents, and mentoring less experienced team members. Candidates should have a Bachelor's degree or relevant experience, coupled with certifications in security disciplines. The position requires strong communication skills and the ability to work in a fast-paced environment. This role offers competitive hourly pay with the possibility of overtime.

Qualifications

• Bachelor’s degree or 3-year diploma in a technology-related field with security experience.
• At least two intermediate-level certifications in security disciplines.
• Ability to work weekends, holidays, and overtime on a 24-hour basis.

Responsibilities

• Monitor and resolve support requests, escalating when necessary.
• Perform root cause analysis and collaborate to solve issues.
• Provide mentorship and guidance to less senior resources.

Skills

Technical problem-solving

Communication skills

Critical thinking

Mentoring

Education

Bachelor’s degree in Engineering, Computer Science, or related field

6 years Information Technology experience

Intermediate-level certifications in Managed Security Services

Job description

A leading technology solutions provider is seeking a Security Operations Specialist in Mississauga. This role involves providing technical support, analyzing security incidents, and mentoring less experienced team members. Candidates should have a Bachelor's degree or relevant experience, coupled with certifications in security disciplines. The position requires strong communication skills and the ability to work in a fast-paced environment. This role offers competitive hourly pay with the possibility of overtime.