Shuttle Driver - Audi Ottawa

Plaza Kia; Ottawa; On-site; CAD 32,000 - 52,000; Full time

Benefits offered by this job

Health, dental, and medical insurance

Disability insurance

Employee Assistance Program (EAP)

Free on-site employee parking

Career development opportunities

Employee discounts

Job summary

Mark Motors Group in Ottawa invites applications for a Shuttle Driver. This role focuses on safe client transportation, courteous service, and collaboration with service teams to coordinate pickup and drop-off schedules.

Responsibilities include parts delivery, vehicle movement between locations, and assisting with administrative tasks. A valid G-class license and 2–4 years of driving experience are required.

Qualifications

• Valid G-class driver’s license and clean driving record.
• Experience in a customer-facing role.
• 2–4 years of professional driving experience.

Responsibilities

• Transport clients to and from the dealership safely and courteously.
• Coordinate pickup/drop-off schedules with Service Advisors.
• Deliver parts and dealership supplies as required.
• Move vehicles between locations and assist with related tasks.
• Perform routine vehicle checks and report safety or maintenance issues.
• Support management with additional duties and events.

Skills

Customer service

Safe driving

Schedule coordination

Education

G-Class Driver's License

Tools

Navigation apps

Job description

The Mark Motors Group is proud to be Ottawa’s premier leader in luxury automotive sales and service. We are committed to delivering an exceptional customer experience while fostering a workplace where team members can grow, excel, and take pride in their work. Join our Audi Ottawa team as our Shuttle Driver and become part of one of Canada’s top-performing Audi dealerships.

Key Responsibilities

Client Transportation

Safely and courteously transport clients to and from the dealership in a timely and professional manner.

Provide exceptional customer service during all client interactions.

Assist clients with entering and exiting the vehicle when required.

Maintain confidentiality and professionalism when interacting with customers.

Scheduling & Service Coordination

Work collaboratively with Service Advisors to coordinate client pick-up and drop-off schedules.

Communicate schedule changes, delays, and customer requests to the appropriate team members.

Ensure accurate tracking of transportation appointments and vehicle usage.

Parts Delivery & Operational Support

Deliver parts, materials, documents, and dealership supplies to various locations as required.

Assist with the movement of vehicles between dealership locations, service bays, and customer destinations.

Support the Service Department with administrative and operational tasks as assigned.

Vehicle Maintenance & Safety

Maintain the shuttle vehicle, ensuring it is clean, fueled, presentable, and in proper operating condition.

Conduct routine vehicle inspections and promptly report any maintenance, safety, or mechanical concerns.

Adhere to all traffic laws, company policies, and safe driving practices.

General Dealership Support

Assist the Service Manager and General Manager with additional duties as required.

Support dealership events, customer initiatives, and special projects when needed.

Contribute to a positive team environment by assisting colleagues across departments as appropriate.

Requirements

Valid G-class driver’s license and clean drivers abstract

Experience in a customer-facing role

2–4 years of professional driving experience

What We Offer

At Mark Motors Group, we value our employees and are committed to providing a supportive workplace with opportunities to grow. Our benefits include:

Health, dental, and medical insurance, with benefits beginning after three months of employment.

Disability insurance.

Employee Assistance Program (EAP) for employees and their families.

Free on-site employee parking.

Career development and growth opportunities.

Employee discounts on products and services.

A professional, team-oriented environment representing premium automotive brands.

Job Type: Full time 7am-4pm

Vacancy Status: This posting is for an existing vacancy, and applications are currently being accepted for immediate hire.

Mark Motors Group does not use artificial intelligence (AI) to screen, assess, or select applicants as part of the recruitment process.

Mark Motors Group does not use artificial intelligence (AI) to screen, assess, or select applicants as part of the recruitment process.