Shunter

coca cola canada bottling; Montreal (administrative region); On-site; CAD 70,000 - 80,000; Full time

Benefits offered by this job

Salary 70k-80k CAD

Benefits 90% insurance covered

RRSP 5%

3 weeks vacation

Car allowance

Office Pointe-Claire

Team events

Job summary

We are seeking an Internal Sales Representative in Logistics to drive sales growth for a Pointe-Claire-based role within a global logistics provider. You will handle calls, develop freight services knowledge, manage inquiries, and grow a client portfolio across air, sea, inland, and insurance solutions.

The ideal candidate has at least two years in internal sales or logistics, strong communication skills, and the ability to build lasting relationships with internal teams and partners.

Qualifications

• Minimum of two years in internal sales or logistics operations.
• Knowledge of air/sea freight, inland transport, customs and insurance.
• Strong communication with clients and overseas offices.
• Ability to build lasting relationships with departments and partners.
• Data entry, retrieval and analysis in CRM.
• Professional, cooperative demeanor with clients and suppliers.
• Strong customer service orientation.
• Ability to manage and mediate customer complaints.

Responsibilities

• Make daily calls to customers in the assigned customer base and territory.
• Develop the skills and experience necessary to sell air, sea, land freight, customs brokerage, contractual logistics, transshipment, and insurance services.
• Receive all incoming sales requests for accounts not assigned to a representative.
• Respond to customer requests as soon as possible.
• Qualify new accounts and inform the sales director if Field Sales involvement is needed.
• Research and develop portfolio in the CRM and perform sales and service functions.
• Ensure all customer activities are recorded in the CRM and develop customer intelligence.
• Promote continuous commercial exploitation of existing clients, including vertical market potential.

Skills

Logistics sales

CRM skills

Customer service

Verbal/written comms

Prospecting

Tools

CRM software

Job description

Job Title: Internal Sales Representative in Logistics

Industry: Logistics

Workplace: Pointe-Claire

Our client is a leading global supply chain logistics provider that offers a comprehensive suite of end-to-end management solutions. Founded in 1955 and headquartered in Japan, the company operates a vast international network covering dozens of countries.

The position is responsible for maximizing sales growth (volume and revenue) to new and existing clients through market exploration, development of new track segments, product marketing and customer support strategies; and achieving specific volume growth and profitability targets within the assigned business area(s).

Advantages

• Full-time permanent position from Monday to Friday
• Office located in Pointe-Claire
• Negotiable base salary 70k-80k
• Employee benefits program included, insurance covered by the company at 90%
• RSP package with 5% equivalence
• 3 weeks of vacation + 8 additional days off
• Car allowance
• Events: BBQ, events, Christmas party, etc.
• Excellent working environment, team spirit, internal advancement opportunities

Responsibilities

• Make daily calls to customers in the assigned customer base and territory
• Developed the skills and experience necessary to sell air, sea, land freight, customs brokerage, contractual logistics, transshipment, and insurance services
• Receive all incoming sales requests (directly from clients or operations) for accounts that are not assigned to a representative
• Respond to customer requests as soon as possible
• Qualify the new accounts and inform the sales director if the prospect requires the involvement of the Field Sales department (according to predefined criteria)
• Research, research, develop and maintain its own portfolio in the CRM of clients, performing the necessary sales and service functions
• Ensure that all customer activities are recorded in the company’s CRM system and develop customer intelligence
• Promote the continuous commercial exploitation of existing clients, including the potential of the vertical market(s)

Qualifications

• Minimum of two years in the field or in internal sales or two years of operational experience
• Knowledge of logistics services, including air freight, sea freight, inland transport, customs and insurance
• Excellent written and verbal business communication skills to communicate with clients, overseas offices and colleagues
• Able to establish and maintain lasting relationships with the company’s departments, key business partners, and clients
• Ability to enter, retrieve, and analyze data
• Must be able to present themselves in a cooperative and professional manner to both internal and external clients and suppliers
• Very strong orientation towards customer service
• Ability to manage customer complaints and mediate disputes with customers

Summary

We focus on the transport and logistics industry and are here to help you find the right job in this field. We invite you to contact Melissa Cumetti or Patrick Pepin:

514-695-9585

[e-mail]

[e-mail]