Gestionnaire des ventes

thorens; Saint-Césaire; On-site; CAD 140,000 - 155,000; Full time

Benefits offered by this job

Insurance: Comprehensive coverage

RRSP with employer match

Job summary

Randstad Canada is seeking a Route and Driver Coordinator in Chambly to oversee routes and driver efficiency while handling administrative tasks and customer service. This permanent, full-time role focuses on transport coordination and broker-driver management to ensure timely deliveries and high service levels.

You will dispatch urgent pickups, monitor route performance, maintain driver networks, and analyze weekly metrics to drive continuous improvement in operations.

Qualifications

• 2 to 5 years of experience in the logistics or transportation sector in dispatching, logistics, administration, or customer service.
• Excellent organization and priority management.
• Good written and verbal communication.
• Proficiency in Excel and comfort with computer systems.

Responsibilities

• Urgently dispatch Express pickups and strategically audit planned routes to maximize efficiency.
• Track and manage the lifecycle of undelivered parcels, returns, and missed pickups, turning unexpected logistical hurdles into seamless resolutions.
• Onboard new broker-drivers, manage departures, and maintain the broker network at its peak performance level.
• Analyze weekly transit metrics (tracking efficiency, delays, and missed windows) to help us continuously optimize.
• Conduct on-site truck inspections to guarantee full compliance with brand standards, safety equipment, and uniform guidelines.
• Maintain up-to-date databases for fleet vehicles, license plates, broker contacts, and operational records.
• Serve as the primary point of contact for clients, expertly managing inquiries and proactively communicating pickup and delivery updates.
• Investigate delivery errors and collaborate directly with brokers to quickly implement corrective measures.
• Manage weekly bank file updates and financial adjustments with high attention to detail.

Skills

Dispatching

Logistics

Customer service

Administration

Tools

Excel

Job description

We are looking for a talented individual with experience in the transportation industry to oversee routes and driver efficiency. This role includes administrative tasks, customer service, and general transport coordination.

Title: Route and Driver Coordinator

Location: Chambly

Industry: Transport

Contract: Permanent, Full-time +1

Salary: CA$140,000.00–CA$155,000.00 yearly

Salary: Between $55,000 and $60,000 depending on experience, reviewed annually!

Schedule: Monday to Friday from 6:00 AM to 2:00 PM

Advantages

• Insurance: Comprehensive insurance program, 55% covered by the employer
• Retirement: RRSP program with an employer contribution matching 1% of the salary

Responsibilities

• Urgently dispatch Express pickups and strategically audit planned routes to maximize efficiency.
• Track and manage the lifecycle of undelivered parcels, returns, and missed pickups, turning unexpected logistical hurdles into seamless resolutions.
• Onboard new broker-drivers, manage departures, and maintain the broker network at its peak performance level.
• Analyze weekly transit metrics (tracking efficiency, delays, and missed windows) to help us continuously optimize.
• Conduct on-site truck inspections to guarantee full compliance with brand standards, safety equipment, and uniform guidelines.
• Maintain up-to-date databases for fleet vehicles, license plates, broker contacts, and operational records.
• Serve as the primary point of contact for clients, expertly managing inquiries and proactively communicating pickup and delivery updates.
• Investigate delivery errors and collaborate directly with brokers to quickly implement corrective measures.
• Manage weekly bank file updates and financial adjustments with high attention to detail.

Qualifications

• 2 to 5 years of experience in the logistics or transportation sector in dispatching, logistics, administration, or customer service
• Excellent organization and priority management
• Good written and verbal communication
• Proficiency in Excel and comfort with computer systems

Summary

Passionate about transport and logistics? So are we! We are here to help guide your career in this rapidly changing industry!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [e-mail] to ensure their ability to fully participate in the interview process.