Showroom & In-Home Sales Consultant (Problem Solver)

Relish - Blinds, Shades & Awnings; Vancouver; Hybrid; CAD 50,000 - 70,000; Full time

Benefits offered by this job

Commission structure

Company vehicle

Health benefits

World-class training

Flexible schedule

Job summary

Relish - Blinds, Shades & Awnings is seeking a full-time Sales & Design Consultant in Metro Vancouver. This role emphasizes guiding clients through their unique needs and delivering a consultative service rather than traditional retail transactions.

You will meet clients in showrooms, conduct in-home consultations, and handle the entire customer experience, ensuring exceptional service. The company offers competitive earnings, a company vehicle, health benefits, and training to help you succeed in this highly technical industry.

Qualifications

• No prior window covering experience required.
• Must be eager to learn technical product knowledge.
• Exceptional listening and questioning skills required.

Responsibilities

• Guide clients from initial consultation to final decisions.
• Conduct in-home consultations and precise measurements.
• Build detailed quotes and manage the customer experience.

Skills

Problem-solving

Listening skills

Attention to detail

Curiosity

Drive

Job description

If you love beautiful spaces, appreciate great design, and possess a freakish attention to detail, we want to talk to you. We are a premier window treatment company and we’re looking for a full-time Sales & Design Consultant to join our tight-knit team.

We take our work incredibly seriously—we are absolute professionals—but we don't take ourselves too seriously. We believe in a true "work-hard, play-hard" balance. If you want a career where you have the autonomy to manage your projects, a company vehicle to drive, and a compensation structure where you control your income, read on.

We have a strong, active presence in both Campbell River and the Comox Valley. Because we serve a large area, we have unique flexibility here. Depending on where you call home, we can structure your primary focus area to be based out of Campbell River, the Comox Valley, or a blend of both.

What You’ll Be Doing (The Sales Journey)

This isn't a transactional retail job where you stand behind a counter waiting for a cash register to ring. You are a consultative problem solver. Every home and business is a unique puzzle. Your job is to guide clients from "I have no idea what I need" to "Wow, this looks and functions incredibly."

You will own the entire customer experience:

• The Showroom Consultation: Meet clients in one of our two beautiful showrooms. Listen to their challenges and desires, ask deep questions, and guide them through our products and operating systems.
• The In-Home Consultation: Pack up your samples, jump in the company vehicle, and meet the client at their property. You’ll narrow down materials and colors to perfectly match their space.
• The Precision Phase: You will take detailed, accurate measurements of each window opening and analyze the architecture to ensure the chosen solution will work perfectly.
• The Proposal & Hand-off: Build custom, detailed quotes for the client. Once they choose their dream option, you’ll place the orders and deliver a flawless technical brief to our operations manager and installation team.

Who You Are (No Window Covering Experience Required!)

We don't care if you've never sold a blind or shade in your life—we can teach you the product knowledge. What we can’t teach is your drive, your curiosity, and your character.

You are a perfect fit if:

• You are an information sponge: This industry is highly technical with thousands of options. You must be eager and able to absorb massive amounts of product data, automation details, and specifications. (But don’t worry, there are resources to look up every detail anytime you need).
• You are a master listener: You don't just wait for your turn to speak. You ask great questions to find out what a client actually needs.
• You measure twice, cut once: You possess obsessive attention to detail. An eighth-of-an-inch matters in this job. If paperwork and precise details make you break out in a sweat, this isn't the role for you.
• You love ownership: You enjoy managing your own pipeline, taking care of your clients, and seeing a project through from start to finish.

What’s In It For You (The Rewards)

We believe that when you love what you do, life is just better. We want this to be a lucrative, deeply rewarding, long-term career for you.

• Control Your Earning Potential: A reliable base hourly wage, plus a rewarding commission structure and performance bonuses. The harder and smarter you work, the more you make.
• Company Vehicle: Use of a company vehicle and fuel allowance.
• A Balanced Schedule: We aren't a rigid corporate machine, but we do have clear operational parameters to keep things running smoothly. Within those guardrails, you'll have the space to manage your day. Best of all? Your weekends and holidays can be completely yours.
• Health Benefits: A health benefits package to support you and provide some peace of mind—because every little bit helps.
• World-Class Training: We will invest heavily in teaching you the industry, the technical side of the products, and our proven sales process.