Shoe Specialist - Bloor St.

brobstongroup.com - Jobboard; Toronto; On-site; CAD 50,000 - 70,000; Full time

Job summary

Join brobstongroup.com in Toronto as a leader of the shoe department, focusing on achieving sales goals and developing a loyal clientele through exceptional service.

This full-time, permanent retail position emphasizes team development, product knowledge, and enhancing customer experiences in luxury footwear.

Responsibilities include driving performance, personal sales, and coordinating inventory and visual presentation for a premium footwear brand.

Qualifications

• Minimum of 2 years of retail sales experience, preferably in luxury or footwear.
• Proven ability to create exceptional customer service experiences.
• Demonstrated interest in developing others and participating in training initiatives.

Responsibilities

• Lead by example to achieve sales targets within the shoe department.
• Promote the footwear collection and reinforce lifestyle brand positioning.
• Deliver personal sales to build repeat clientele.

Skills

Retail sales experience

Exceptional customer service

Team development

Product knowledge

Comfort with retail technology

Job description

Summary

Lead the shoe department on Bloor St., focusing on achieving sales goals and developing a loyal clientele through exceptional in‑store and online service. The role emphasizes product knowledge, team development, and representing luxury footwear brands. This is a full‑time, permanent retail position responsible for driving department performance and customer experience.

Responsibilities

• Lead by example to achieve sales targets within the shoe department.
• Promote the footwear collection and reinforce lifestyle brand positioning.
• Deliver personal sales and holistic selling to build repeat clientele.
• Provide product knowledge training to advisors and develop brand image and taste level.
• Coordinate with buying and visual teams to ensure appropriate inventory and brand presentation.
• Participate in and coordinate trunk shows and special events.

Requirements

• Minimum of 2 years of retail sales experience, preferably in luxury, footwear, or department leadership.
• Experience across menswear departments (sportswear, footwear, accessories, outerwear, tailored clothing) is preferred.
• Proven ability to create exceptional customer service experiences both online and in‑store.
• Demonstrated interest in developing others and participating in training initiatives.
• Comfort with retail technology and using innovations to support customer service.
• Ability to work effectively as part of a team and contribute to achieving financial goals.