Shipping Supervisor

Dass-Metal-Products; Vaughan; On-site; CAD 65,000 - 90,000; Full time

Job summary

Dass Metal Products in Vaughan, ON is seeking a Shipping Supervisor to oversee all shipping and dispatch activities, ensuring timely, accurate, and cost-effective delivery of metal products. You will supervise shipping personnel, coordinate with production and warehouse teams, and maintain shipping documentation.

The role emphasizes safety, compliance with policies, and continuous improvement of shipping processes.

Qualifications

• Minimum 3–5 years in shipping, logistics or warehouse operations.
• At least 2–3 years of supervisory experience in manufacturing.
• Experience with ERP, warehouse management, or inventory systems.
• Ability to read shipping documents and customer specifications.
• Strong leadership, communication and organizational skills.
• Proficiency in Microsoft Excel.

Responsibilities

• Oversee daily shipping, loading and dispatch activities.
• Coordinate shipment schedules to meet delivery requirements.
• Verify shipping documents, packing lists, invoices and delivery notes.
• Ensure packaging, labeling and loading per specs.
• Monitor shipping performance and resolve delays.
• Supervise and train shipping staff and forklift operators.
• Assign daily tasks and monitor productivity.
• Enforce policies and safety requirements.
• Foster teamwork and maintain a positive work environment.
• Coordinate with production, warehouse and inventory teams.
• Investigate discrepancies between inventory and shipments.
• Support cycle counts and audits.
• Communicate with customers and freight providers about schedules.
• Negotiate freight arrangements as needed.
• Address shipping delays, damages, and customer concerns professionally.

Skills

Leadership

Communication

Problem-solving

Organizational skills

Excel

Education

Diploma or Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or related field

Tools

ERP

Warehouse management system

Inventory systems

Job description

Department: Logistics / Warehouse Operations
Location: Vaughan, ON
Reports To: Production Manager

Job Summary

The Shipping Supervisor is responsible for overseeing all shipping and dispatch activities to ensure the timely, accurate, and cost-effective delivery of metal products to customers. This role supervises shipping personnel, coordinates with production and warehouse teams, maintains shipping documentation, and ensures compliance with company policies, customer requirements, and safety standards.

Key Responsibilities

Shipping & Logistics Operations

Supervise daily shipping, loading, and dispatch activities.

Coordinate shipment schedules to meet customer delivery requirements.

Verify shipping documents, packing lists, invoices, and delivery notes for accuracy.

Ensure products are packaged, labeled, and loaded according to company and customer specifications.

Monitor shipping performance and resolve delivery-related issues promptly.

Supervise, train, and evaluate shipping staff and forklift operators.

Assign daily tasks and monitor employee productivity.

Enforce company policies, procedures, and workplace safety requirements.

Foster teamwork and maintain a positive work environment.

Inventory & Warehouse Coordination

Coordinate with production, warehouse, and inventory teams to ensure product availability for shipment.

Monitor inventory movement and maintain accurate shipping records.

Investigate and resolve discrepancies between inventory and shipment quantities.

Support cycle counts and inventory audits as required.

Communicate with customers, freight providers, and transportation companies regarding shipment schedules and delivery status.

Negotiate and coordinate freight arrangements when required.

Address shipping delays, damages, and customer concerns professionally.

Compliance & Safety

Ensure compliance with transportation regulations, company policies, and quality standards.

Maintain shipping records and documentation for audit purposes.

Promote and enforce safe handling practices for metal products and warehouse equipment.

Conduct regular safety inspections within the shipping area.

Identify opportunities to improve shipping efficiency and reduce costs.

Monitor key performance indicators (KPIs) such as on-time delivery, freight costs, and shipping accuracy.

Participate in process improvement initiatives and operational projects.

Qualifications

Education

Diploma or Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or related field preferred.

Experience

Minimum 3-5 years of experience in shipping, logistics, warehouse operations, or distribution.

At least 2-3 years of supervisory experience in a manufacturing environment, preferably in metal products or industrial manufacturing.

Strong knowledge of shipping and logistics processes.

Experience with ERP, warehouse management, or inventory systems.

Ability to read shipping documents and customer specifications.

Strong leadership, problem-solving, and organizational skills.

Excellent communication and interpersonal abilities.

Proficiency in Microsoft Office, especially Excel.

Ability to work in a fast-paced manufacturing environment.

Physical Requirements

Ability to stand, walk, and move throughout the warehouse for extended periods.

Ability to lift up to 25 lbs (11 kg) when necessary.

Comfortable working in a manufacturing and warehouse environment.

Key Performance Indicators (KPIs)

On-time shipment rate.

Shipping accuracy percentage.

Inventory accuracy.

Safety compliance and incident rate.

DASS Metal Products is committed to providing a safe, efficient, and customer-focused work environment while supporting employee growth and operational excellence.

Dass Metal Products uses Workwolf’s AI-enabled tools to sort and screen applications based on job-related criteria. All hiring decisions involve human review.