Pharmacy Assistant - Full-Time (On site, Richmond Hill, ON)

Felix; Richmond Hill; On-site; CAD 38,000 - 48,000; Full time

Benefits offered by this job

On-site parking

Casual dress

Company events

Job summary

Felix Pharmacy in Richmond Hill, Ontario, is hiring a Pharmacy Assistant to register patients, maintain profiles and prescription histories, and assist with labeling, packaging, and shipment under supervision. The role supports inventory, order coordination with wholesalers, and upholds data integrity.

We value accuracy, teamwork, and a patient-centered approach in a calm, compliant workspace. Availability includes 9:00 AM–5:00 PM, Monday–Friday, with occasional weekends, and a welcoming,

Qualifications

• High school diploma or equivalent; must be at least 18.
• Minimum 1 year of experience in pharmacy.
• Strong attention to detail in medication handling, labeling and data entry.
• Clear and professional English communication (written and verbal).
• Ability to work in a fast-paced, team-based environment; familiarity with pharmacy software.

Responsibilities

• Register patients, create profiles, and input prescription history in our pharmacy system.
• Assist with the preparation, labeling, packaging, and shipment of prescription medications under the supervision of a pharmacist.
• Respond to inquiries from doctors and patients, and elevate clinical questions to the pharmacist when appropriate.
• Help manage pharmacy inventory and packaging supplies; support coordination of medication orders with wholesalers and manufacturers.
• Ensure accurate documentation and uphold pharmacy data integrity across all systems and processes.
• Follow all safety procedures and contribute to a clean, organized, and compliant work environment.

Skills

Detail-oriented

Communication Skills

Team Player

Tech-Savvy

Pharmacy experience

Education

High school diploma or equivalent

Tools

Kroll Pharmacy Software

Job description

Located near HWY 404 & 407

Required Availability: 9:00AM - 5:00 PM, Monday through Friday and occasional weekends.

Why Join Us

Felix Pharmacy is proud to be a fully Canadian-owned and operated mail-order pharmacy, located in Richmond Hill, Ontario. Our model is built around a strong focus on delivering safe, efficient, and patient-centred care.

Here’s what makes us different:

• Local roots, national impact - you’ll be a part of a team that’s helping patients across Canada while staying grounded in a close-knit, Richmond Hill-based operation.

• Focused work environment - Our mail-order model is designed for accuracy and efficiency, allowing you to focus on patient care in a calm, well-structured environment.

• People-first workplace - We prioritize teamwork, open communication, and a shared commitment to doing great work.

• Predictable, steady schedule - Enjoy a consistent work routine with scheduled shifts set in advance

What You’ll Do

• Accurately register patients, create and maintain up-to-date profiles, and input prescription history in our pharmacy system.

• Assist with the preparation, labelling, packaging, and shipment of prescription medications under the supervision of a pharmacist.

• Respond to inquiries from doctors and patients, and elevate clinical questions to the pharmacist when appropriate.

• Help manage pharmacy inventory and packaging supplies; support coordination of medication orders with wholesalers and manufacturers.

• Ensure accurate documentation and uphold pharmacy data integrity across all systems and processes.

• Follow all safety procedures and contribute to a clean, organized, and compliant work environment.
  

What We’re Looking For

• Education: High school diploma, GED, or equivalent; must be at least 18 years old.

• Experience: Minimum 1 year of experience in pharmacy.

• Detail-Oriented: High level of accuracy in medication handling, labelling, and data entry.

• Communication Skills: Clear, professional, and fluent in English (written and verbal).

• Team Player: Able to collaborate in a fast-paced environment while staying organized and focused.
  Tech-Savvy: Comfortable working with pharmacy software and digital tools; experience with Kroll is strongly preferred.

• Safety-Focused: Committed to following health and safety protocols and maintaining a safe workspace.
  

What we offer

• Casual dress

• Company events

• On-site parking

Our commitment to an inclusive team culture means embracing diversity and offering equitable access to opportunities and resources for people who might otherwise be excluded. During our recruitment process, we provide accommodations at any stage. Candidates can communicate their accommodation needs to the hiring manager directly or by emailing [e-mail].

Our commitment to an inclusive team culture means embracing diversity and offering equitable access to opportunities and resources for people who might otherwise be excluded. During our recruitment process, we provide accommodations at any stage. Candidates can communicate their accommodation needs to the hiring manager directly or by emailing [e-mail].

Use of Artificial Intelligence (AI) in Hiring Process

Felix Health may use AI-driven tools to screen and assess applications for this position. These tools may perform an initial review, sort, and/or score job applications based on the minimum qualifications and other job-related criteria as outlined in this posting. All final decisions regarding hiring will be made by the hiring manager.