Shift Supervisor

Canlan Sports; Winnipeg; On-site; CAD 32,000 - 45,000; Full time

Job summary

Canlan Sports is seeking a hands-on Shift Supervisor for Wild Wing restaurant. You will oversee daily dining room and bar operations, lead a team to ensure efficient service, and uphold guest satisfaction while managing cash handling and POS transactions.

The role requires 3+ years in Food & Beverage with leadership, and certification such as Smart Serve; flexibility for evenings and weekends is expected. This onsite position offers growth within a dynamic multi-sport venue.

Qualifications

• Minimum 3 years in Food & Beverage with leadership experience.
• Smart Serve or Serving It Right required; Food Safe certification preferred.
• Willingness to work flexible hours including evenings and weekends.

Responsibilities

• Oversee day-to-day operations of the Wild Wing restaurant in a professional manner.
• Lead staff to ensure efficient food service, preparation, and presentation that exceed guest expectations.
• Ensure opening and closing procedures are completed and cash/inventory variances are minimized.
• Receive deliveries and manage storage to ensure safety and sanitation.
• Promote menu, beverages, and current promotions; handle payments and gratuities via POS (Sky Tab preferred).
• Manage front-of-house and back-of-house duties, including kitchen/tool handling and adherence to recipes.

Job description

Canlan Sports exists to create experiences where people find their people through the power of play because we believe everyone deserves a team As North Americas largest private sector owner and operator off recreational sports complexes Canlan Sports brings that belief to life across 15 multi sport complexes and more than 70 playing surfaces spanning Canada and the United States From ice and court to turf and digital we offer a wide array of recreational sports experiences designed to build community foster connection and change lives for the better.

Wild Wing at Canlan is currently looking for a Shift Supervisor.

JOB SUMMARY

Our hands on F&B Shift Supervisors oversee the day to day operations of the Wild Wing restaurant in a professional manner. They provide leadership for all staff ensuring that efficient food service preparation and presentation consistently exceed guest expectations.

RESPONSIBILITIES

Ensure all opening closing procedures are completed shift dependentEnsure there are no variances in cash or inventories during the shiftMaintain knowledge of and actively promote menu beverages and current promotionsReceive product delivery and ensure safe sanitary and secure storage when requiredEnsure team maintains or exceeds guest expectations in a cost effective mannerCover team roles shifts when requiredFront of house operations Restaurant and BarHandle payments and gratuities make change and process all transactions Sky Tab System accuratelyApply developed knowledge of tableware and bar equipmentBack of house operations KitchenCompetent in the use and care of kitchen tools and equipmentApply basic knowledge of food preparation in keeping with standardized recipes.

QUALIFICATIONS AND EDUCATION

Smart Serve Serving It Right or equivalent requiredFood Safe Certification preferredHigh school graduation.

ABILITIES ATTRIBUTES AND EXPERIENCE

At least three years Food & Beverage experiencePrior team leadership background preferredOutgoing positive and team orientatedExperienced handling payment and gratuities through a POS system Sky Tab preferredWillingness and ability to work flexible hours evenings & weekends.

We are an Equal Employment Opportunity employer Employment decisions are based on merit and business needs and not on race color creed age sex gender sexual orientation national origin religion marital status medical condition physical or mental disability military service pregnancy childbirth and related medical conditions or any other classification protected by federal provincial and local laws and ordinances Reasonable accommodation is available for qualified individuals with disabilities upon request This Equal Employment Opportunity policy applies to all practices As part of our recruitment and hiring practices we may use AI based tools to assist in the initial screening and assessment of applications All final hiring decisions are made by human reviewers.

LI Onsite