Shift Supervisor

sus.com; Golden Horseshoe; On-site; USD 40,000 - 45,000; Full time

Job summary

An established industry player is seeking a dedicated Shift Supervisor to oversee operations at their adult family shelter. This role involves supervising staff, ensuring the safety and well-being of clients, and maintaining effective communication with management. The ideal candidate will bring a strong background in crisis intervention and staff supervision, along with excellent interpersonal skills. Join a compassionate team committed to making a positive impact in the community, where your contributions will help foster a supportive environment for those in need.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

403(b) Retirement Plan

Transportation Plan

Generous Paid Vacations

Holidays

Qualifications

• 2+ years of experience in Security or Building Maintenance required.
• Experience in office management and/or staff supervision is required.

Responsibilities

• Supervise ongoing individual meetings and staff performance evaluations.
• Assist with new family arrivals and complete intakes and program orientation.

Skills

Crisis Intervention

Interpersonal Skills

Office Management

Staff Supervision

Writing Skills

Organizational Skills

Education

High School Diploma or GED

Job description

Min

USD $40,000.00/Yr.

Max

USD $45,000.00/Yr.

Position Overview

Are you looking for a company that is recognized for bringing positive change to the underserved community? Then come join the SUS family!

S:US is seeking a Shift Supervisorfor our adult families' shelter in the Manhattan.

This position is located at East 31 Street New York, NY 10016

The Shift Supervisor is responsible for the overall operations of the program or facility during his/her assigned shift. On evening, nights, holidays and weekend shifts, these duties will be expanded to include supervision of all staff located at our Harmonia family shelter in Manhattan .

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Supervision includes, but is not limited to, ongoing individual supervisory meetings; building inspections, ongoing feedback regarding job performance; coordinating work schedules, timesheets and requests for time off; coordinating work assignments; evaluating paperwork and documentation including the Security Log and Maintenance Work Order Log books; coordinating security and maintenance staff training, development and evaluation.
• May be required to fulfill duties of residential aides and/or custodial personnel in their absence.
• Establish and maintain appropriate staff/client boundaries and direct clients to the appropriate staff or department in order to address their needs.
• Communicate regarding incidents and client observations and interactions with Facility Manager, Case Managers, Senior Case Managers, Director of Social Services and Program Director as needed.
• Assist with new family arrivals, apartment turnovers and complete intakes and program orientation.
• Assist with move outs, curfew violators and new residents. Complete intakes with new residents.
• Adhere to on call system to facilitate crisis intervention, emergencies, and other situations that require immediate action.
• A work schedule that includes weekend and evening hours will be required. Additional shifts required as needed

Benefits Overview:We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance; 403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays’

S:US IS AN EQUAL OPPORTUNITY EMPLOYER

Qualifications

EQUIRED EDUCATION AND EXPERIENCE

• High School Diploma or GED required
• 2+ years of experience in Security or Building Maintenance is required.
• Ability to provide crisis intervention utilizing good interpersonal skills with a high level of maturity and responsibility
• Experience in office management and/or staff supervision is required.
• Experience working in a large residential/institutional setting with a special need’s population is required.
• Strong writing, interpersonal, and organizational skills required.
• F-80 (Certificate of Fitness for Coordinator of Fire Safety and Alarm Systems) is required within 6 months of employment.

PREFERRED QUALIFICATIONS & SKILLS

• NYS Driver’s License preferred
• Bilingual English/Spanish speaking preferred

Company Overview

Join a team of employees who cares about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement.

S:US is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Director of Talent Acquisition at [e-mail]

ID

2025-16863