Shift Supervisor

SSP Deutschland GmbH; Alberta; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking dedicated Shift Supervisors to lead teams in a fast-paced food service environment at the Edmonton International Airport. This role is pivotal in ensuring operational excellence and delivering outstanding customer service. As a Shift Supervisor, you'll have the opportunity to motivate and develop team members while maintaining high standards of quality and service. If you're ready to step into a leadership role and make a significant impact, this position offers a fantastic opportunity to grow and thrive in a dynamic setting.

Benefits

Health & Prescription Plans

Dental Plans

Vision Plans

Life Plans

RRSP Employer Matching

Employee Meal Plan

Paid Vacation

Free Parking

Qualifications

• Minimum 6 months of management experience in the food & beverage industry.
• Excellent interpersonal and communication skills are essential.

Responsibilities

• Lead shifts to ensure operational standards are met or exceeded.
• Provide coaching and feedback to team members for improved performance.

Skills

Management experience in food & beverage

Interpersonal skills

Communication skills

Organizational skills

Supervisory experience

Cash handling experience

Job description

Health & Prescription, Dental, Vision, and Life Plans

RRSP Employer Matching

Employee Meal Plan

Paid Vacation

Free Parking

At SSP Canada, our Shift Supervisors are the first step into management. Shift Supervisors have the very important position of ensuring our standards are consistently achieved by our team of Food Travel Experts. They work to provide the best customer service to our guests and exemplify our Passion Principles.

SSP Canada operates multiple restaurants inside the Edmonton International Airport, including: The Canadian Brewhouse, Belgian Beer Cafe, Tim Hortons, Starbucks, Boston Pizza, Tap & Pour, & Upper Crust.

Our Shift Supervisors are experts at a few things:

• Understand that our guest is our # 1 priority.
• Ensure that all products and merchandising brand standards are adhered to.
• Leading a shift to ensure all operational standards are met or exceeded.
• Maintain brand operational standards and ensure that restaurant checklists and cleaning schedules are completed on a daily basis.
• Communicate and clarify major job duties, priorities, and expectations to team members and provide continuous coaching and constructive feedback in a timely manner, through verbal and written documentation.
• Provide support, direction, and encouragement in helping the team succeed in delivering business goals.
• Assist team members in developing the skills and abilities necessary for improved performance.
• Ensure that products are of the highest quality.
• Responsible for overseeing cash duties.

If you're ready to take the step into a leadership role, our Shift Supervisor role may be the perfect fit!

Skills and Other Requirements:

• Minimum of 6 months of management experience in the food & beverage industry.
• Excellent interpersonal skills and ability to interact with and motivate team members.
• Excellent communication and organizational skills.
• Able to work as part of a team within a fast-paced food service environment.
• Supervisory experience required.
• Cash handling experience required.

Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all of our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation.