Shift Scheduling Specialist (Temporary 12-months)

navcanada; Toronto; Hybrid; CAD 77,000 - 96,000; Full time

Benefits offered by this job

Challenging, team-oriented environment

Competitive compensation and benefits

Defined benefit pension plan

Opportunities for growth and developm​

Flexible work arrangements

Diverse and inclusive workforce

Job summary

NAV CANADA is seeking a Shift Scheduling Specialist to join our Central Canada team. Reporting to the Manager, Shift Optimization, you will be the focal point for preparing, adapting, establishing and maintaining critical coverage for our operation.

The role requires a creative problem-solver who can manipulate and analyze data and work across scheduling tools. This is a hybrid role with on-site requirements and a strong emphasis on staying compliant with collective agreements and regulations.

Qualifications

• Secondary school completion or approved equivalent.
• 3+ years of experience in employee scheduling.
• Administrative or operations support experience.
• Experience with office software and data manipulation/reporting (Word/Excel).

Responsibilities

• Plan, create and review employee schedules in complex environments to meet operational needs.
• Ensure schedules comply with applicable collective agreements and regulations.
• Monitor schedules and make adjustments for overtime in a timely, cost-efficient manner.
• Maintain current overtime lists and ensure fair distribution of overtime.
• Perform daily close-day verification between sign-in data and scheduling system.
• Provide cost-effective options to minimize impact on operations when generating cycles.

Skills

Scheduling

Data analysis

Problem solving

Communication

Education

Secondary school or equivalent

Tools

Microsoft Outlook

Word

Excel

PowerPoint

Employee Scheduling System

Job description

Job Posting Title

Shift Scheduling Specialist (Temporary 12-months)

Job Category: FIR Service Delivery

Language Requirements: English / Anglais

English is required / L'anglais est requis

Flexible Work Agreement Type: Hybrid / Hybride

Posting End Date: 2026-10-05

Job Grade: ATP-5

Pay Range: $76,779 - $95,970

Job Summary

We're experts in navigating Canada's skies. Helping pilots safely cross 18 million square kilometres of Canadian and North Atlantic airspace is what we do. Enroute or at airports, in clearances or on charts, through radio signals or expertise - we're always there.

If you're looking for a career in aviation and an opportunity to join a team that plays a pivotal role in the deployment of our operational staff, this might be the role for you. We are currently looking for a Shift Scheduling Specialist to join our Central Canada team. Reporting to the Manager, Shift Optimization, this role is the focal point for preparing, adapting, establishing and maintaining critical coverage for our operation. The successful candidate will be a creative problem-solver who is adaptable and resilient in an ever-changing environment. Your experience with scheduling using various employee scheduling tools as well as your ability to manipulate and analyze data will help you to stand out with your application.

Job Description

What NAV CANADA offers you:

• Challenging, team-oriented work environment
• Competitive compensation and benefits
• Defined benefit pension plan
• Opportunities for growth and development
• Flexible work arrangements
• Diverse and inclusive workforce

Key Accountabilities

• Plans, creates and reviews employee schedules in a complex scheduling environment for operational staff within the FIR by maximizing human resources, training and other on-going requirements to ensure operational requirements are met, all while respecting established publishing deadlines.
• Ensures that all employee schedules are compliant with the applicable collective agreement, Canadian Labor Code, unit policies and directives, as well as other governing directives and regulations which may apply.
• Monitors employee schedules and iSIGN daily and identifies schedule deficiencies to management. With the manager approval, makes necessary adjustments to schedules by calling employees for overtime coverage to ensure that all operational needs are met and / or notifying employees of changes made in a timely, cost-efficient manner.
• Establishes and maintains a current employee overtime list and provides equal distribution of overtime among employees as per specified contract agreements, while ensuring CLC hours are not exceeded.
• Performs daily close-day verification (iSIGN report), to validate data accuracy between the sign-in sheet (iSIGN report) and the Employee Scheduling System, while adhering to the applicable collective agreement(s), Canadian Labor Code, as well as other governing directives and regulations which may apply.
• Prepares and provides cost effective options that minimize impact to the ATS operations when generating new cycles for employees.

Job Requirements

Education

• Successful completion of secondary school or an approved equivalent.

Experience

• 3 or more years of experience in employee scheduling.
• Experience in providing administrative or operations support.
• Experience in the use of office computer software applications and data manipulation and reporting tools such as Word and Excel.

Knowledge

• The work requires considerable knowledge of automated scheduling tools (Employee Scheduling System) and of various software applications (Microsoft Outlook, Word, Excel, and Power Point) as well as the intricacies involved in shift scheduling as it applies to the ATS environment.
• Knowledge of collective agreements, CLC guidelines and regulations as well as corporate policies and / or guidelines, administrative policies, practices and procedures.
• Knowledge of the Air Traffic Services environment and experience in coordinating and providing administrative support services in an operational environment.
• Knowledge of HR automated pay and leave systems and their interaction with the Employee Scheduling System.

Abilities

• Ability to perform scheduling tasks in telework or flexible work environment.
• Ability to work autonomously and support a virtual team.
• Ability to multitask and work under pressure to meet deadlines.
• Ability to prioritize work tasks.
• Ability to provide advice to management and represented employees.

Personal Suitability

• Proven problem-solving skills with the ability to formulate creative ideas and solutions.
• Active listener and clear communicator.
• Good organization skills.
• Attention to detail.
• Negotiation skills.
• Adaptable to quickly changing requirements.
• Demonstrates professionalism and tact within team and with all stakeholders.
• Team player.

Working conditions

Shift work required

Flexible work arrangements

This position is a hybrid position with a minimum - 3 days per week on site.

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