Shift Scheduling Specialist - 1 Year Term (2 Positions)

NAV CANADA; Toronto; Hybrid; CAD 60,000 - 75,000; Full time

Benefits offered by this job

Competitive compensation and benefits

Opportunities for growth and development

Diverse and inclusive workforce

Job summary

A leading aviation authority is seeking a Shift Scheduling Specialist in Toronto. This role involves creating and managing schedules for operational staff, ensuring compliance with labor standards. The ideal candidate will have over three years of scheduling experience, strong problem-solving and data manipulation skills, and proficiency with Microsoft Office. This hybrid position requires a minimum of three days on-site work per week while adapting to a fast-paced environment. Competitive compensation and opportunities for professional growth are offered.

Qualifications

• 3+ years of experience in employee scheduling.
• Experience providing administrative or operations support.
• Familiarity with office software applications for reporting.

Responsibilities

• Create and review schedules for operational staff.
• Ensure compliance with labor agreements and policies.
• Monitor and adjust schedules for operational needs.

Skills

Scheduling

Problem-solving

Data manipulation

Communication

Organization

Education

Secondary school diploma or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Employee Scheduling System

Job description

We’re experts in navigating Canada’s skies. Helping pilots safely cross 18 million square kilometres of Canadian and North Atlantic airspace is what we do. Enroute or at airports, in clearances or on charts, through radio signals or expertise — we’re always there.

If you’re looking for a career in aviation and an opportunity to join a team that plays a pivotal role in the deployment of our operational staff, this might be the role for you. We are currently looking for a Shift Scheduling Specialist to join our Central Canada team. Reporting to the Manager, Shift Optimization, this role is the focal point for preparing, adapting, establishing and maintaining critical coverage for our operation. The successful candidate will be a creative problem-solver who is adaptable and resilient in an ever-changing environment. Your experience with scheduling using various employee scheduling tools as well as your ability to manipulate and analyze data will help you to stand out with your application.

What NAV CANADA offers you

• Challenging, team-oriented work environment
• Competitive compensation and benefits
• Opportunities for growth and development
• Diverse and inclusive workforce

Job Description

Key Accountabilities

• Plans, creates and reviews employee schedules in a complex scheduling environment for operational staff within the FIR by maximizing human resources, training and other on-going requirements to ensure operational requirements are met, all while respecting established publishing deadlines.
• Ensures that all employee schedules are compliant with the applicable collective agreement, Canadian Labor Code, unit policies and directives, as well as other governing directives and regulations which may apply.
• Monitors employee schedules and iSIGN daily and identifies schedule deficiencies to management. With the manager approval, makes necessary adjustments to schedules by calling employees for overtime coverage to ensure that all operational needs are met and / or notifying employees of changes made in a timely, cost-efficient manner.
• Establishes and maintains a current employee overtime list and provides equal distribution of overtime among employees as per specified contract agreements, while ensuring CLC hours are not exceeded.
• Performs daily close-day verification (iSIGN report), to validate data accuracy between the sign-in sheet (iSIGN report) and the Employee Scheduling System, while adhering to the applicable collective agreement(s), Canadian Labor Code, as well as other governing directives and regulations which may apply.
• Prepares and provides cost effective options that minimize impact to the ATS operations when generating new cycles for employees.

Job Requirements

Education

• Successful completion of secondary school or an approved equivalent.

Experience

• 3 or more years of experience in employee scheduling.
• Experience in providing administrative or operations support.
• Experience in the use of office computer software applications and data manipulation and reporting tools such as Word and Excel.

Knowledge

• The work requires considerable knowledge of automated scheduling tools (Employee Scheduling System) and of various software applications (Microsoft Outlook, Word, Excel, and Power Point) as well as the intricacies involved in shift scheduling as it applies to the ATS environment.
• Knowledge of collective agreements, CLC guidelines and regulations as well as corporate policies and / or guidelines, administrative policies, practices and procedures.
• Knowledge of the Air Traffic Services environment and experience in coordinating and providing administrative support services in an operational environment.
• Knowledge of HR automated pay and leave systems and their interaction with the Employee Scheduling System.

Abilities

• Ability to perform scheduling tasks in telework or flexible work environment.
• Ability to work autonomously and support a virtual team.
• Ability to multitask and work under pressure to meet deadlines.
• Ability to prioritize work tasks.
• Ability to provide advice to management and represented employees.

Personal Suitability

• Proven problem-solving skills with the ability to formulate creative ideas and solutions.
• Active listener and clear communicator.
• Good organization skills.
• Adaptable to quickly changing requirements.
• Demonstrates professionalism and tact within team and with all stakeholders.
• Team player.

Working Conditions

• This position will be responsible for shift scheduling in the Toronto Flight Information Region and will be required to work hours consistent with this time zone.
• Shift Work Required.
• This is a hybrid position with a minimum of 3 days per week on site required.

NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society. If you do not believe that you match every job requirement listed on this job posting, we still encourage you to apply. NAV CANADA encourages a culture of learning and growth, and recognizes that although some technical skills are mandatory, many others can be taught.

Our Company strives to create an inclusive and barrier-free selection process and work environment. If you require accommodations during this competition process, please ensure that you inform the interview coordinator or hiring manager of any accommodation measures you may require. NAV CANADA will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.

The successful candidate must meet the security requirement of the position and be legally able to work in Canada.

We thank all applicants for their interest; only those selected for next steps will be contacted.