Shift Running Manager 16 to 19 an Hour

McDonalds; Hampstead; On-site; CAD 25,000 - 36,000; Full time

Job summary

McDonald's Hampstead in Quebec is seeking a Shift Running Manager to lead our restaurant team during your shift, overseeing daily operations and upholding exceptional service and food quality.

You will motivate crew, coordinate scheduling, ensure food safety, address guest concerns, and train staff, with opportunities to grow in a fast-paced, customer-focused environment.

Qualifications

• Previous supervisory or management experience, preferably within food service or retail.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Ability to multitask and work efficiently under pressure.
• Flexible availability to work various shifts, including weekends and holidays.
• Commitment to delivering outstanding customer service.
• Reliable, motivated, and proactive work ethic.

Responsibilities

• Lead and manage crew members during shifts to deliver excellent customer service.
• Coordinate day-to-day operations, ensuring compliance with company standards.
• Manage inventory, staffing, and scheduling to optimize restaurant performance.
• Ensure food safety, cleanliness, and quality standards are consistently met.
• Address customer concerns promptly and professionally.
• Train, mentor, and support team members to develop their skills and performance.
• Maintain a safe and positive work environment.

Skills

Leadership

Team management

Communication

Multitasking

Flexibility

Customer service

Job description

Join McDonald's as a Shift Running Manager and play a key role in leading our restaurant team to success! You will be responsible for overseeing daily operational activities during your shift, ensuring exceptional customer service, quality food preparation, and adherence to health and safety standards. This role requires strong leadership skills to motivate and guide the crew, handle any challenges that arise, and maintain a smooth-running operation. If you are passionate about teamwork, passionate about the fast-food industry, and eager to develop your management skills, McDonald's offers a dynamic environment where you can thrive and grow your career.

Key Responsibilities

• Lead and manage crew members during shifts to deliver excellent customer service.
• Coordinate day-to-day operations, ensuring compliance with company standards.
• Manage inventory, staffing, and scheduling to optimize restaurant performance.
• Ensure food safety, cleanliness, and quality standards are consistently met.
• Address customer concerns promptly and professionally.
• Train, mentor, and support team members to develop their skills and performance.
• Maintain a safe and positive work environment.

• Previous supervisory or management experience, preferably within food service or retail.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Ability to multitask and work efficiently under pressure.
• Flexible availability to work various shifts, including weekends and holidays.
• Commitment to delivering outstanding customer service.
• Reliable, motivated, and proactive work ethic.