Shift Support Manager, starting salary based on experience

McDonald's; Smithers; On-site; CAD 38,000 - 46,000; Full time

Benefits offered by this job

$250 sign-on bonus

Health-care benefits

Paid orientation and training

Discounts on cell phone bills

Direct deposit and pay cards

Direct deposit

Paid orientation

Job summary

A popular fast-food restaurant in Smithers seeks a Shift Support Manager to oversee daily operations and ensure excellent customer experiences. The ideal candidate will lead the team, maintain food safety standards, and manage inventory. This is a full-time role requiring strong leadership skills and experience in a fast-paced environment. Benefits include a sign-on bonus, health-care options, and comprehensive training.

Qualifications

• Experience in managing shifts and leading teams.
• Ability to ensure compliance with food safety standards.
• Strong communication and interpersonal skills.
• Focus on customer service and safety.

Responsibilities

• Oversee daily restaurant operations during shifts.
• Ensure exceptional customer service and food quality.
• Manage crew and conduct training sessions.
• Oversee safety, security and profitability during shifts.
• Coordinate training and onboarding for team members.

Skills

Leadership

Customer service

Food safety

Inventory management

Team management

Tools

POS systems

Job description

Shift Support Manager, starting salary based on experience

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We offer the following benefits:

• Each team member is eligible for a $250 sign‑on bonus
• This position has health‑care benefits
• Position is based on a 40‑hour work week
• Starting rates well above minimum wage
• Each team member is eligible for McPerks, saving 25% on monthly cell phone bill and more
• Direct deposit and pay cards available to everyone
• Paid orientation and on‑the‑job training

Do you love serving others? Would you enjoy making a difference as part of a team that serves your community? J.W Ebert dba McDonald’s is an employer you can take pride in. We serve many meals a day inside our restaurants and actively serve our local community through schools, fundraisers, volunteering, and more.

A shift support manager works directly with the General Manager to coach and lead staff and operations. Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great quality, service, and cleanliness for customers.

Shift Support Managers perform a variety of tasks, such as planning for each shift, monitoring performance during the shift, taking action to ensure the team meets McDonald’s standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift. Shift Support Managers may also be responsible for meeting targets during their shifts and for helping their assigned departments meet their goals.

As a Shift Manager, you may be responsible for:

• Food safety
• Inventory management
• Daily maintenance and cleanliness
• Managing crew
• Quality food production
• Exceptional customer service
• Safety and security
• Scheduling
• Training

Additional Info
This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervision, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Information Technology
Industry: Restaurants

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