shift manager - fast food restaurant

Government of Canada - Western; Victoria; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated individual to oversee food service operations in a fast-paced environment. This role involves supervising staff, ensuring quality standards, and addressing customer concerns. The ideal candidate will have a secondary school diploma and experience in food service management. Join a dynamic team where your leadership and interpersonal skills will shine as you contribute to providing excellent service in a busy restaurant setting. If you thrive in a challenging atmosphere and enjoy working with people, this opportunity is perfect for you.

Benefits

Group insurance benefits

Other benefits

Qualifications

• 1-2 years of experience in a supervisory role in food service.
• Strong interpersonal skills and ability to work under pressure.

Responsibilities

• Supervise food preparation and ensure quality control standards.
• Train staff and manage work schedules effectively.
• Address customer complaints and maintain service records.

Skills

Client focus

Interpersonal skills

Flexibility

Team player

Education

Secondary (high) school graduation certificate

Job description

Overview

Languages: English

Education

• Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

Work Location

Work must be completed at the physical location. There is no option to work remotely.

Work Site Environment

• Noisy
• Hot

Work Setting

• On-site customer service
• Restaurant

Responsibilities

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Supervise and check assembly of trays
• Establish work schedules

Supervision

• 5-10 people
• Food service counter attendants and food preparers

Additional Information

Work Conditions and Physical Capabilities

• Fast-paced environment
• Work under pressure
• Standing for extended periods

Personal Suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Team player

Benefits

Financial Benefits

• Group insurance benefits

Other Benefits

• Other benefits