shift manager - fast food restaurant

Burger King®; Town of Hartland; On-site; CAD 26,000 - 38,000; Full time

Benefits offered by this job

Health care plan

Dental plan

Job summary

Burger King® in Hartland, NB is seeking a Restaurant Supervisor to lead a small team on site. You will train staff, schedule shifts, monitor food preparation, and ensure quality and safety. You will also handle customer concerns and maintain stock records.

Applicants should have a secondary school graduation certificate or equivalent experience, and 7 months to less than 1 year of related fast-food experience.

Qualifications

• Secondary school graduation certificate or equivalent experience.
• 7 months to less than 1 year of experience in a similar food-service role.

Responsibilities

• Supervise and co-ordinate activities of staff who prepare and portion food.
• Train staff in job duties, sanitation and safety procedures.
• Estimate ingredient and supplies required for meal preparation.
• Ensure that food and service meet quality control standards.
• Address customers' complaints or concerns.
• Maintain records of stock, repairs, sales and wastage.
• Establish work schedules.

Skills

Staff supervision

Staff training

Food preparation estimation

Quality control

Customer service

Stock management

Scheduling

Education

Secondary school graduation certificate

or equivalent experience

Job description

Overview

Languages

English

Education

• Secondary (high) school graduation certificate
• or equivalent experience

Experience

7 months to less than 1 year

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Fast food outlet or concession
• Restaurant

Responsibilities

Tasks

• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Establish work schedules

Supervision

• 5-10 people

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Combination of sitting, standing, walking
• Standing for extended periods
• Bending, crouching, kneeling
• Walking
• Physically demanding

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player

Benefits

Health benefits

• Dental plan
• Health care plan

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for newcomers and refugees

• Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
• Supports newcomers and/or refugees with foreign credential recognition

Support for youths

• Offers on-the-job training tailored to youth
• Offers mentorship, coaching and/or networking opportunities for youth

Support for Indigenous people

• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

Support for mature workers

• Applies hiring policies that discourage age discrimination

Supports for visible minorities

• Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)