assistant manager - food store

Dairy Queen; Welland; On-site; CAD 42,000 - 64,000; Full time

Benefits offered by this job

Health care plan

Free parking available

Learning/training paid by employer

Team building opportunities

Parking available

Job summary

Dairy Queen Welland is seeking an experienced Restaurant Supervisor to oversee daily operations, staff scheduling, and guest service. You will manage shifts, determine products to offer, and ensure inventory and merchandise accuracy while resolving customer requests and shortages.

Lead a team of 3-4 staff, conduct performance reviews, and maintain a fast-paced, detail-focused environment at our on-site location in the Niagara region.

Qualifications

• Bachelor's degree or equivalent experience.
• 7 months to less than 1 year of experience.
• On site: work at the physical location with no remote option.

Responsibilities

• Manage staff and assign duties.
• Determine merchandise and services to be sold.
• Determine staffing requirements.
• Resolve issues that may arise, including customer requests, complaints and supply shortages.
• Conduct performance reviews.
• Supervise office and volunteer staff.
• Plan, organize, direct, control and evaluate daily operations.

Skills

Computer and technology knowledge

Education

Bachelor's degree

Tools

Point of sale system

Electronic mail

MS Outlook

Job description

Overview

Languages

English

Education

• Bachelor's degree
• or equivalent experience

Experience

7 months to less than 1 year

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Retail business
• Fast food

Responsibilities

Tasks

• Manage staff and assign duties
• Determine merchandise and services to be sold
• Determine staffing requirements
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Conduct performance reviews
• Supervise office and volunteer staff
• Plan, organize, direct, control and evaluate daily operations

Supervision

• 3-4 people

Experience and specialization

Computer and technology knowledge

• Point of sale system
• Electronic mail
• MS Outlook

Area of work experience

• Restaurant
• Food or dairy products

Additional information

Transportation/travel information

• Own transportation
• Own vehiclePublic transportation is available

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Handling heavy loads
• Attention to detail
• Sitting
• Combination of sitting, standing, walking
• Standing for extended periods

Personal suitability

• Adaptability
• Analytical
• Collaborative
• Creativity
• Efficiency
• Goal-oriented
• Hardworking
• Integrity
• Positive attitude
• Proactive
• Quick learner
• Time management
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Organized
• Team player
• Ability to multitask

Benefits

Health benefits

• Health care plan

Other Benefits

• Free parking available
• Learning/training paid by employer
• Team building opportunities
• Parking available

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for persons with disabilities

• Provides awareness training to employees to create a welcoming work environment for persons with disabilities

Support for newcomers and refugees

• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees

Support for youths

• Offers on-the-job training tailored to youth
• Provides awareness training to employees to create a welcoming work environment for youth

Support for Veterans

• Provides awareness training to employees to create a welcoming work environment for Veterans

Support for Indigenous people

• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

Support for mature workers

• Applies hiring policies that discourage age discrimination
• Provides staff with awareness training to create a welcoming work environment for mature workers

Supports for visible minorities

• Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities