Shift manager - fast food restaurant

Kibbi; Thetford Mines; On-site; CAD 40,000 - 54,000; Full time

Benefits offered by this job

Dental plan

Health care plan

Job summary

Kibbi cherche un superviseur·e en restauration à temps plein pour coordonner le personnel et assurer une préparation et un service conformes aux normes. Le poste exige une expérience pratique et un sens du service client dans un environnement rapide.

Les responsabilités incluent l’organisation des emplois du temps, la formation du personnel et la gestion des stocks et de la qualité, tout en répondant aux attentes des clients et en respectant les procédures d’hygiène.

Qualifications

• Niveau d’études requis: diplôme d’études secondaires ou expérience équivalente.
• Expérience en supervision dans la restauration souhaitée (7 mois à <1 an).
• Responsable de la planification et du contrôle des activités du personnel.

Responsibilities

• Superviser et coordonner les activités du personnel qui préparent et portions les aliments.
• Former le personnel sur les tâches, l’hygiène et les procédures de sécurité.
• Estimer les ingrédients et les fournitures nécessaires à la préparation des repas.

Skills

Client focus

Efficient interpersonal skills

Excellent oral communication

Flexibility

Team player

Education

Secondary school graduation certificate

or equivalent experience

Job description

• Durée de l'emploi: Permanent


• Langue de travail: Français


• Heures de travail: 35 hours per week


• Education:


• Expérience:

EDUCATION

• Secondary (high) school graduation certificate


• or equivalent experience

WORK SETTING

• Fast food outlet or concession


• Restaurant

TASKS

• Supervise and co-ordinate activities of staff who prepare and portion food


• Train staff in job duties, sanitation and safety procedures


• Estimate ingredient and supplies required for meal preparation


• Ensure that food and service meet quality control standards


• Address customers' complaints or concerns


• Maintain records of stock, repairs, sales and wastage


• Establish work schedules

SUPERVISION

• 5-10 people

WORK CONDITIONS AND PHYSICAL CAPABILITIES

• Fast-paced environment


• Work under pressure


• Combination of sitting, standing, walking


• Standing for extended periods


• Bending, crouching, kneeling


• Walking


• Physically demanding

PERSONAL SUITABILITY

• Client focus


• Efficient interpersonal skills


• Excellent oral communication


• Flexibility


• Team player

EXPERIENCE

• 7 months to less than 1 year

EMPLOYMENT TERMS OPTIONS

• Evening


• Shift


• Flexible hours


• Morning


• Night


• On call


• Day


• Weekend


• Overtime available

HEALTH BENEFITS

• Dental plan


• Health care plan

SUPPORT FOR NEWCOMERS AND REFUGEES

• Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)


• Supports newcomers and/or refugees with foreign credential recognition

SUPPORT FOR YOUTHS

• Offers on-the-job training tailored to youth


• Offers mentorship, coaching and/or networking opportunities for youth

SUPPORT FOR INDIGENOUS PEOPLE

• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

SUPPORT FOR MATURE WORKERS

• Applies hiring policies that discourage age discrimination

SUPPORTS FOR VISIBLE MINORITIES

• Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)