Shift manager - fast food restaurant

Tim Hortons Québec; Milton; On-site; CAD 21,000 - 28,000; Full time

Benefits offered by this job

Free parking available

Job summary

Tim Hortons Québec is seeking a restaurant supervisor to oversee front-line staff and coordinate food preparation across several locations in the Milton area. The role emphasizes maintaining quality standards and exceptional service.

You will train staff on sanitation and safety, establish work schedules, manage inventory, and address customer concerns while contributing to budgets and cost estimates in a fast-paced, team-oriented environment.

Qualifications

• 1–2 years of experience in food service
• Knowledge of the establishment's culinary genres
• Ability to supervise kitchen staff
• Experience in scheduling and cost estimates
• Ability to train staff in sanitation and safety

Responsibilities

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Hire food service staff
• Ensure that food and service meet quality control standards
• Prepare budget and cost estimates
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Must have knowledge of the establishment's culinary genres
• Supervise and check assembly of trays
• Supervise and check delivery of food trolleys
• Establish work schedules
• Greet customers

Skills

Oral communication

Interpersonal skills

Teamwork

Initiative

Attention to detail

Education

Secondary school graduation certificate

Job description

Education

• Durée de l'emploi: Permanent
• Langue de travail: Anglais
• Heures de travail: 30 to 40 hours per week
• Education:
• Expérience:

Education

• Secondary (high) school graduation certificate

Work setting

• Various locations

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Hire food service staff
• Ensure that food and service meet quality control standards
• Prepare budget and cost estimates
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Must have knowledge of the establishment's culinary genres
• Supervise and check assembly of trays
• Supervise and check delivery of food trolleys
• Establish work schedules
• Greet customers

Supervision

• 3-4 people

Transportation/travel information

• Public transportation is available

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Combination of sitting, standing, walking
• Standing for extended periods
• Bending, crouching, kneeling
• Walking
• Physically demanding
• Attention to detail

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player
• Initiative

Employment terms options

• Early morning
• Evening

Experience

• 1 year to less than 2 years

Employment terms options

• Shift
• Morning
• Day
• Weekend
• Overtime available

Other Benefits

• Free parking available