shift manager - fast food restaurant

Government of Canada - Western; Coquitlam; On-site; CAD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking organization that values teamwork and client satisfaction. This role involves supervising a dedicated team in a fast-paced food service environment, ensuring high standards of food quality and customer service. You will be responsible for training staff, managing schedules, and addressing customer concerns. With a focus on efficiency and quality, you will play a vital role in delivering exceptional service. If you're a motivated individual who thrives under pressure and enjoys working with people, this opportunity is perfect for you.

Benefits

Group insurance benefits

Other benefits

Qualifications

• 1-2 years of experience in a fast-paced food service environment.
• Ability to supervise and train staff effectively.

Responsibilities

• Supervise food preparation and service to meet quality standards.
• Train staff on job duties and safety procedures.
• Address customer complaints and maintain service records.

Skills

Client focus

Interpersonal skills

Flexibility

Teamwork

Education

Secondary (high) school graduation certificate

Job description

Overview Languages

English

Education

• Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work site environment

• Noisy
• Hot

Work setting

• On-site customer service
• Restaurant

Responsibilities Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Supervise and check assembly of trays
• Establish work schedules

Supervision

• 5-10 people

Additional information Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Standing for extended periods

Personal suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Team player

Benefits Financial benefits

• Group insurance benefits

Other benefits

• Other benefits