shift manager - fast food restaurant

Government of Canada; Burnaby; On-site; CAD 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Food Service Supervisor to oversee daily operations in a dynamic restaurant environment. This role involves supervising staff, ensuring food quality, and providing exceptional customer service. The ideal candidate will thrive in a fast-paced setting, possess strong interpersonal skills, and demonstrate a commitment to maintaining high standards of service. Join a team that values efficiency and teamwork, and make a positive impact on customer experiences while working in a supportive and organized environment.

Benefits

Dental Plan

Health Care Plan

Vision Care Benefits

Qualifications

• Strong interpersonal and communication skills are essential.
• Ability to work efficiently under pressure in a fast-paced environment.

Responsibilities

• Supervise and coordinate activities of food service staff.
• Train staff in job duties, sanitation, and safety procedures.
• Address customer complaints and ensure quality control.

Skills

Interpersonal Skills

Oral Communication

Flexibility

Teamwork

Initiative

Dependability

Organization

Multitasking

Attention to Detail

Positive Attitude

Education

Secondary (high) school graduation certificate

Job description

Overview Languages

English

Education

• Secondary (high) school graduation certificate

Experience

Experience an asset

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Various locations
• Restaurant

Responsibilities Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Hire food service staff
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Prepare and submit reports
• Supervise and check delivery of food trolleys
• Establish work schedules
• Supervise staff or team
• Balance cash and complete balance sheets, cash reports and related forms
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Provide customer service
• Leading/instructing individuals
• Train staff/workers in job duties, safety procedures and company policies
• Plan and organize daily operations
• Motivate staff

Supervision

• Food service counter attendants and food preparers
• Kitchen and food service helpers
• Staff in various areas of responsibility

Additional information Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Standing for extended periods
• Walking
• Attention to detail

Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player
• Initiative
• Dependability
• Values and ethics
• Reliability
• Organized
• Ability to multitask
• Positive attitude

Benefits Health benefits

• Dental plan
• Health care plan
• Vision care benefits