Shift Manager

EightSix Network; Toronto; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading restaurant group is seeking a Shift Leader to join their dynamic team in Toronto. The role involves enhancing guest experiences and ensuring smooth operations by leading the front-of-house team effectively. Candidates should have a passion for food service and possess strong leadership and communication skills, with the ability to manage a high-volume environment successfully.

Benefits

Teamwork and community support

Learning and development opportunities

Qualifications

• 2 - 4 years experience in high volume food service environments.
• Required certifications to responsibly serve alcohol.

Responsibilities

• Act as the main point of contact for all Front of House Partners on every shift.
• Monitor daily cash deposits to ensure business profitability.
• Coach, mentor and develop team members for operational excellence.

Skills

Leadership

Communication

Teamwork

Time Management

Organization

Job description

Some 36 years ago, Leroy “Bus” Earl Fuller and his son Stanley Earl Fuller had a simple idea : to create a laid-back burger and beer joint filled with warm, friendly people. The first Earls restaurant opened in Edmonton, Alberta in , and it quickly took off — and Earls has never looked back, opening locations across Canada and all over the US. While much has changed since Bus and Stan opened the first Earls restaurant all those years ago, many things are the same — Earls is still a family-owned business, run by great people who are passionate about serving delicious food and drinks in an inviting environment.

Today, Earls is based in Vancouver, British Columbia and has 67 locations across North America. Earls remains committed to offering guests premium globally-inspired food, with exceptional service in an authentic atmosphere.

The Shift Leader

Shift Leaders at Earls have their finger on the pulse. They’re experts in bringing the Earls Experience to life in the stores, and naturally inspire those around them to do the same. Shift Leaders have a passion for food and beverage, relentlessly pursue memorable guest experiences, and bring the core value of ‘TEAM’ to the restaurant mix. They lead the charge in seeing Earls become the most loved and best run restaurant in North America.

Joining Earls also comes with perks to support you in your personal and professional journey. We’re committed to teamwork, community, and your learning and development. Our ultimate goal is that you leave here with tools in your pocket to live a life you’re on fire for; whether you stay with the company for 5 weeks or 5 (or more!) years.

As a Shift Leader, you’ll :

Be the source of real-time team support, acting as the main point of contact for all Front of House Partners on every shift you lead

Run a smooth operation by using your impressive communication skills between all team members, both Front of House and in the kitchen

Take responsibility for keeping the business in the black, monitoring and tracking daily cash deposits

Keep team members and guests safe and sound, advocating for a safe and healthy work environment

Create an engaged, connected and on fire team through coaching, mentoring and personal development

What you bring to the floor :

The belief that people are the source of extraordinary experiences

Exceptional floor leadership skills, demonstrated by 2 - 4 years experience working in high volume food service environments; previous leadership experience a bonus

The ability to delegate efficiently, excellence in communication and the ability to handle situations that require you to keep your cool

An innate drive to help others succeed, enviable organization, time management and feedback skills and a generosity in sharing your skills and knowledge with your team

Required certifications to responsibly serve alcohol (specific to your province)

Curiosity and excitement at the prospect of job mobility and the opportunity of moving cities to open new markets

The ability to legally work in Canada (as a citizen, resident or holding other current and valid work permit)