ServiceNow Sr. Project Manager

RBC; Toronto; On-site; CAD 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a detail-oriented ServiceNow Sr. Project Manager to lead the implementation of innovative solutions. This role involves guiding project teams, ensuring timely delivery, and fostering collaboration across technical teams and stakeholders. With a focus on agile methodologies, you will drive project success while maintaining high-quality standards. Join a dynamic team that values continuous improvement and offers a supportive environment for professional growth. If you have a passion for project management and a commitment to excellence, this opportunity is perfect for you.

Benefits

Comprehensive Total Rewards Program

Flexible work/life balance options

Opportunities for professional development

Dynamic and collaborative work environment

Qualifications

• Proven track record of managing ServiceNow projects successfully.
• Strong proficiency in agile methodologies and frameworks.

Responsibilities

• Oversee project execution including planning, scheduling, and risk management.
• Lead teams in adopting Agile methodologies and promoting collaboration.

Skills

Project Management

Agile Methodologies

ServiceNow

Communication

Problem Solving

Education

Bachelor's degree in project management or related field

Advanced degree preferred

Tools

ServiceNow

Job description

Join to apply for the ServiceNow Sr. Project Manager role at RBC

23 hours ago Be among the first 25 applicants

Join to apply for the ServiceNow Sr. Project Manager role at RBC

Job Description

We are seeking a detail oriented and highly skilled ServiceNow Project Manager to lead and manage the implementation of ServiceNow solutions, ensuring on-time delivery, adherence to budget, and high-quality results. This role involves planning, execution, monitoring, and communication with stakeholders throughout the project lifecycle. The Project Manager works closely with technical teams, business analysts, and clients to meet project objectives and effectively utilize the ServiceNow platform.

Job Summary

Job Description

We are seeking a detail oriented and highly skilled ServiceNow Project Manager to lead and manage the implementation of ServiceNow solutions, ensuring on-time delivery, adherence to budget, and high-quality results. This role involves planning, execution, monitoring, and communication with stakeholders throughout the project lifecycle. The Project Manager works closely with technical teams, business analysts, and clients to meet project objectives and effectively utilize the ServiceNow platform.

You will leverage strong project management and delivery leadership skills to guide project teams in adopting agile methodologies and implementing solutions that meet our clients' objectives. This role demands a profound understanding of project management principles, agile frameworks, and a working knowledge of the ServiceNow platform, along with a proven track record of driving successful project outcomes.

Key Responsibilities:

• Provide strong project management leadership by overseeing all aspects of project execution, including planning, scheduling, resource allocation, and risk management, to ensure projects are delivered on time, within budget, and to the highest quality standards.
• Lead and mentor project teams in adopting Agile methodologies, facilitating agile ceremonies, and promoting collaboration and transparency to drive project progress and achieve business goals.
• Work closely with cross-functional teams, including developers, architects, business analysts, and stakeholders, to define project requirements, prioritize tasks, and manage dependencies to optimize project delivery.
• Harness your expertise in ServiceNow to develop and implement robust project plans, identify and mitigate risks, and resolve issues to ensure project success.
• Foster a culture of continuous improvement within the project team by identifying areas for optimization, implementing best practices, and driving innovation to enhance project outcomes and efficiency.
• Serve as a trusted advisor and escalation point for project-related issues, providing guidance, support, and solutions to overcome challenges and ensure project objectives are met.
• Develop and maintain comprehensive project documentation, including project plans, status reports, and stakeholder communications, to provide visibility and transparency into project progress and outcomes.
  
  

Qualifications:

• Bachelor's degree in project management, business administration, or a related field; advanced degree preferred.
• Proven track record of successfully managing and delivering ServiceNow projects and programs.
• Extensive experience with ServiceNow Platform.
• Strong proficiency in agile methodologies and frameworks, with certification as a Project Management Professional (PMP) (required) and Certified ScrumMaster (CSM) (preferred).
• Exceptional leadership and communication skills, with the ability to inspire and motivate project teams, drive collaboration, and influence stakeholders at all levels of the organization.
• Strong analytical and problem-solving abilities, with a keen attention to detail and a proactive approach to identifying and addressing project risks and issues.
• Proven track record of delivering outstanding results and a commitment to continuous learning and improvement.
  
  

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Flexible work/life balance options
• Opportunities to do challenging work
  
  

Job Skills

Business Oriented, Communication, Group Problem Solving, Long Term Planning, Meeting Management, Organizational Change Management, Resource Coordination, Results-Oriented, Time Management, Waterfall Model

Additional Job Details

Address:

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-04-16

Application Deadline:

2025-05-31

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

Join our Talent Community

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Project Management and Information Technology

• Industries

  Banking and Financial Services

Referrals increase your chances of interviewing at RBC by 2x

Sign in to set job alerts for “Senior Project Manager” roles.

Project Manager, Digital Asset Management

Project Manager - HR Operational Excellence

Senior Project Manager – PMO Lead (IT & ERP)

Sr. Manager, Technical Project Management

Richmond Hill, Ontario, Canada 3 weeks ago

Senior Project Manager, Journey Office (Fixed Term - Contract)

Project Manager - Strategy, Planning, and Project Management

Director, Project Management - Supply Chain Operations

(Senior) Project Finance Manager, Structured & Project Finance

(CAN) Senior Manager, Program Management - Format Development (IC)

Director, Project Management - Supply Chain Operations

Manager / Senior Manager, Oracle - Delivery Lead

Senior Project Manager, Mechanical and Electrical - CDFM - FT Admin

(CAN) Manager, Project Management - New Store Growth

Senior Project Manager - Enterprise Project Management Office

Governance Program Manager, Extended Workforce, Risk and Compliance

Lead Technology Delivery - Tech PM - Salesforce Project - (Hybrid - Toronto)

Senior Program Manager - Data Lifecycle Management

Sr. Program Manager, labor planning & vendor management, Field Funnel Ops

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.