ServiceNow Project Manager - End-to-End Delivery

MatchBox Consulting Group; Calgary; On-site; CAD 90,000 - 130,000; Full time

Job summary

MatchBox Consulting Group is seeking a Project Manager - ServiceNow for a 12 month contract role in Calgary. The successful candidate will lead end-to-end delivery of ServiceNow CSM projects, manage scope, budget, schedule, and resources, and drive stakeholder engagement with executives and clients.

Applicants should have a degree or diploma in a related field, 5+ years of hands-on ServiceNow PM experience, and 7+ years managing enterprise technology projects. Certification is preferred.

Qualifications

• Degree or Diploma in Computer Science, Information Technology, Engineering, Business Administration, or a related field.
• PMP, PRINCE2, Agile or equivalent project management certification preferred.
• Minimum 5 years of hands-on ServiceNow project management experience.
• Minimum 7 years managing enterprise technology or transformation projects.
• Proven experience delivering ServiceNow implementations and enhancements.
• Strong practical experience of managing CSM.

Responsibilities

• Lead end-to-end delivery of ServiceNow CSM projects and programmes.
• Develop and manage project scope, budget, schedule, resources and dependencies.
• Drive stakeholder engagement and business requirement alignment.
• Facilitate workshops to define solution requirements and priorities.
• Coordinate developers, architects, analysts, testers and vendors.
• Monitor project health, risks, issues and mitigation activities.
• Ensure adherence to AESO Solution Delivery LifeCycle.
• Provide executive reporting, status updates and delivery metrics.

Skills

Project management

ServiceNow

CSM

Stakeholder engagement

Vendor coordination

Education

Degree or Diploma in Computer Science/IT/Engineering/Business Admin

Job description

MatchBox Consulting Group is seeking a Project Manager - ServiceNow for a 12 month contract role in Calgary. The successful candidate will lead end-to-end delivery of ServiceNow CSM projects, manage scope, budget, schedule, and resources, and drive stakeholder engagement with executives and clients.

Applicants should have a degree or diploma in a related field, 5+ years of hands-on ServiceNow PM experience, and 7+ years managing enterprise technology projects. Certification is preferred.