ServiceNow Developer - AI & ITOM Integrations

Bell

Ottawa

Hybrid

CAD 90,000 - 130,000

Full time

4 days ago

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Benefits offered by this job

Medical, dental, vision and mental健康

Employee discounts

Job summary

Bell is seeking a ServiceNow Developer / Integrator to design, develop, and integrate ServiceNow solutions that support digital transformation, AI initiatives, and IT operations modernization. You will collaborate with architects, delivery teams, and partners to deploy Now Assist features and ITOM components while upholding best practices.

You will contribute to platform governance, security, and performance, and produce documentation to sustain long-term platform health.

Qualifications

3+ years of experience developing or implementing ServiceNow solutions in complex environments.
Strong knowledge of ServiceNow development and configuration, including JavaScript and key platform tools.
Knowledge of Now Assist, ServiceNow AI capabilities, and/or ITOM is a strong asset.

Responsibilities

Design, develop, and configure solutions on the ServiceNow platform per business requirements and standards.
Build and maintain integrations between ServiceNow and internal/external systems using REST/SOAP APIs.
Implement AI capabilities, including Now Assist and other automation features.
Contribute to ITOM deployment and optimization, including Discovery and Service Mapping.
Perform testing, troubleshoot issues, and ensure platform governance and security.
Create technical documentation for solutions and integrations.
Collaborate with architects, analysts, product owners, and delivery teams.
Assist in deployment, release management, and environment promotions.