ServiceNow Developer

Highbrow Technology Inc; Ottawa; On-site; CAD 90,000 - 120,000; Full time

Job summary

A technology company based in Ottawa seeks an experienced ServiceNow Developer with over 7 years of expertise in building applications using ServiceNow App Engine. Candidates should possess a College Diploma or University Degree in an IT discipline and have a solid command of low-code development. This hybrid role requires strong collaboration and documentation skills along with the ability to work in agile sprints to deliver rapid prototypes. A bilingual candidate is preferred, and experience with public sector projects is a plus.

Qualifications

• Must have 7+ years of experience with ServiceNow Development.
• Familiarity with ServiceNow Platform, tables, forms, ACLs, and Flow Designer.
• Experience in creating apps without heavy scripting.

Skills

ServiceNow Development

Low-Code Development

Collaboration skills

Agile methodologies

Technical documentation

Education

College Diploma or University Degree in IT discipline

Tools

ServiceNow App Engine Studio

ServiceNow Studio

Azure DevOps

Job description

Job Type: Hybrid (2-3 days a week onsite)

Job Description:

Mandatory Qualifications:

• Must have a College Diploma or University Degree in an IT discipline.
• Must have 7+ years of experience withing the last 10 years in ServiceNow Development.
• Must have 7+ years of technical expertise in the following areas:
• ServiceNow App Engine Studio: Advanced Proficiency in building apps using AES.
• ServiceNow Platform Knowledge: Familiarity with tables, forms, ACLs, and Flow Designer.
• Low-Code Development: Ability to create apps without heavy scripting.
• ServiceNow Employee Center / EC Pro.
• HRSD, ITSM, and Employee Workflows.
• Knowledge Management, taxonomy design, and content governance.
• Strong delivery skills and ability to work in agile sprints and deliver rapid prototypes.
• Strong collaboration and documentation skills.

Assets/Preferences:

• Experience with business requirements gathering.
• Experience with ServiceNow Studio for advanced scripting.
• Experience with Service Portal widgets, Next Experience.
• Knowledge of Integration Hub, Performance Analytics, and UI Builder.
• Strong UX and accessibility awareness.
• Experience in Azure DevOps pipelines.
• Possess a ServiceNow Certification (Application Developer, Implementation Specialist or System Administrator).
• Bilingual in English and French.
• Located in the National Capital Region (NCR) and available to work hybrid.
• Previous experience with the federal government crown Corp or other public sector preferred.