ServiceNow CSM Tech Lead — Calgary Contract (6mo)

BCforward; Calgary; On-site; CAD 123,984 - 130,872; Full time

Job summary

A prominent IT services company in Calgary is seeking a highly motivated ServiceNow CSM Technical Lead. The role involves designing, developing and configuring ServiceNow CRM solutions, leading technical efforts and collaborating with stakeholders. Candidates should have over 5 years of experience with ServiceNow, including at least 2 years in a technical lead role. Engagement is on a contract basis with a competitive hourly rate. This is an opportunity to contribute significantly to innovative IT solutions.

Qualifications

• 5+ years of ServiceNow experience.
• At least 2+ years in technical leadership roles.
• Deep understanding of ServiceNow platform capabilities.

Responsibilities

• Design, develop and configure ServiceNow CSM components.
• Customize Customer Portal and Service Portal widgets.
• Integrate ServiceNow CSM with other modules and external systems.

Skills

ServiceNow experience

Technical leadership

Agile methodologies

Education

ServiceNow Certified System Administrator (CSA)

ServiceNow Certified Application Developer

ServiceNow Certified Implementation Specialist (CSM)

Job description

A prominent IT services company in Calgary is seeking a highly motivated ServiceNow CSM Technical Lead. The role involves designing, developing and configuring ServiceNow CRM solutions, leading technical efforts and collaborating with stakeholders. Candidates should have over 5 years of experience with ServiceNow, including at least 2 years in a technical lead role. Engagement is on a contract basis with a competitive hourly rate. This is an opportunity to contribute significantly to innovative IT solutions.