Service Technician / Inside Sales

Guillevin International; Kamloops; On-site; CAD 40,000 - 70,000; Full time

Job summary

Join a dynamic and growing company that prioritizes safety and customer satisfaction. As a Service Technician, you'll play a vital role in maintaining safety equipment and supporting inside sales. This role offers opportunities for professional growth and a culture that values autonomy and decision-making. With a strong national network and commitment to ongoing training, you'll be part of a team that makes a difference in the safety services industry. Enjoy competitive compensation, flexible benefits, and a supportive work environment that encourages your career development.

Benefits

Flexible group insurance plan

Free health resources (Telemedicine, EAP)

Group RRSP with employer contribution

Postsecondary Scholarship Program

Years of Service Recognition Program

Annual profit-sharing

Qualifications

• Professional demeanor and attention to detail are crucial.
• Manufacturer training in safety equipment maintenance is a plus.

Responsibilities

• Manage, test, repair, and re-certify customer-owned safety equipment.
• Maintain accurate records and ensure customer satisfaction.
• Support inside sales team and assist with shipping/receiving.

Skills

Attention to detail

Troubleshooting

Excellent organizational skills

Fluent in English

Education

Manufacturer training in safety equipment maintenance

Valid Class 5 driver's license

Job description

Service Technician / Inside Sales page is loaded

Service Technician / Inside Sales

Apply locations Kamloops time type Full time posted on Posted 4 Days Ago time left to apply End Date: August 24, 2025 (30+ days left to apply) job requisition id JR104577 Service Technician / Inside Sales

Status:

Regular, Full time

Location:

Kamloops, British Columbia

Job Description

Reporting to the Business Centre's Manager, the Service Technician is responsible for completing a variety of required services and customer support both in house as well as in a mobile capacity, on safety related equipment. Duties to include: fire extinguisher servicing, gas detection certification service and repairs, hydro-testing, Quantitative Fit testing, inspection/certification of fall arrest equipment. Additionally, this role will involve supporting our inside sales team and shipping/receiving.

MAIN RESPONSIBILITIES:

• Manage, Test, Repair and Re-Certify customer owned equipment according to manufacturer specifications and local standards;
• Arrange for Customer authorization of work orders;
• Maintain adequate stock levels in mobile unit;
• Create and maintain accurate records such as vehicle inspections, driving logs, equipment inspections, and schedules, daily invoices, timesheets, flow tests and notes for any special circumstances such as condemning equipment;
• Ensure updating of customer contact list and schedule of required services;
• Develop and manage growth in the portfolio by working closely with customers, our Sales department and Management;
• Assist other staff with their duties when schedule and workload allows for such;
• Other duties as assigned.

REQUIREMENTS:

• Professional and courteous demeanor;
• Attention to detail;
• Troubleshooting;
• Excellent organizational skills;
• Fluent in speaking, reading, and writing English;
• Manufacturer training in inspection and maintenance of safety related equipment or industry training would be an asset;
• Valid Class 5 driver's license;
• Able to lift up to 50 pounds periodically;
• NFPA certification a benefit but not essential;
• Training and Certification will be provided to the right individual where applicable.

What’s in it for you

We are a major player in the safety service and rentals of a variety of life protecting safety equipment. Certified* as a Great Place to Work, we offer a dynamic work environment with great career opportunities. We promote autonomy and decision making.

What sets us apart is our:

• Annual profit-sharing offered to all in addition to our competitive compensation: rewarding accomplishmentsis part of our culture .

• A strong national network offering real opportunities to grow: our people make the difference.

Among our benefits:

• Flexible group insurance plan customizable to your needs.

• Free health resources available 24/7: Telemedicine and Employee Assistance Program (EAP).

• Group RRSP with employer contribution and TFSA.

• Postsecondary Scholarship Program for our employee’s children.

• Years of Service Recognition Program .

Come build your career with us, a growing network where our people make it happen!

Our recruitment process ensures equality and diversity. Please note that only successful candidates will be contacted.

*I t is a certification within a larger organization which includes BROGAN Fire & Safety .

About Us

Safety is ingrained in our company culture. Brogan isn’t the buildings we occupy or the people at the top of the company; it’s each of our team members. We strive to represent safety in everything we do.

With 15 locations, and growing, across Canada, our highly experienced employees have always been the determining factor in our ability to deliver. This shared dedication to customer satisfaction is backed and nurtured by our commitment to the ongoing training and development of our people.

We are looking for great talent to continue our growth. If you are service driven, passionate about safety products, and interested in continuous personal and professional growth, then we want to hear from you!