Service Technician-1

Guillevin International; Grande Prairie; On-site; CAD 52,000 - 76,000; Full time

Benefits offered by this job

Flexible group insurance

Telemedicine & EAP

RRSP with employer contribution & TFSA

Scholarship program

Years of Service Recognition

Job summary

Brogan Fire & Safety in Grande Prairie, Alberta is seeking a Service Technician-1 to perform service and support on safety equipment, both in-house and mobile. The role requires ensuring inspections, maintenance, and certifications are completed to manufacturer specs and safety standards.

You will handle diagnostics, repairs, and documentation while coordinating with the sales and management teams. Training will be provided; a valid driver’s license is required for mobile work and lifting up to

Qualifications

• Professional and courteous demeanor.
• Attention to detail.
• Troubleshooting ability.
• Excellent organizational skills.
• Fluent in speaking, reading, and writing English.
• Manufacturer training in inspection/maintenance is an asset.
• Valid Class 5 driver's license.
• Able to lift up to 50 pounds.

Responsibilities

• Manage, test, repair, and recertify customer-owned equipment per manufacturer specs and local standards.
• Arrange for customer authorization of work orders.
• Maintain adequate stock levels in the mobile unit.
• Create and maintain records such as inspections, logs, schedules, invoices, and notes.
• Update customer contact lists and service schedules.
• Develop and manage growth in the portfolio by working with customers, Sales, and Management.
• Assist other staff when possible.
• Other duties as assigned.

Skills

Professional demeanor

Attention to detail

Troubleshooting

Organizational skills

English fluency

Valid driver’s license

Lifting capability

Job description

Service Technician-1 Status: Regular, Full time Location: Grande Prairie, Alberta

Job Description

Reporting to the Business Centre's Manager, the Service Technician is responsible for completing a variety of required services and customer support both in house as well as in a mobile capacity, on safety related equipment. Duties may include: SCBA and gas detection certification service and repairs, regular maintenance service and recertification of breathing air compressor systems, Quantitative Fit testing, Inspection/certification of fall arrest equipment.

MAIN RESPONSIBILITIES

• Manage, Test, Repair and Re-Certify customer owned equipment according to manufacturer specifications and local standards
• Arrange for Customer authorization of work orders
• Maintain adequate stock levels in mobile unit
• Create and maintain accurate records such as vehicle inspections, driving logs, equipment inspections, and schedules, daily invoices, timesheets, flow tests and notes for any special circumstances such as condemning equipment
• Ensure updating of customer contact list and schedule of required services
• Develop and manage growth in the portfolio by working closely with customers, our Sales department and Management
• Assist other staff with their duties when schedule and workload allows for such
• Other duties as assigned

REQUIREMENTS

• Professional and courteous demeanor
• Attention to detail
• Troubleshooting
• Excellent organizational skills
• Fluent in speaking, reading, and writing English
• Manufacturer training in inspection and maintenance of safety related equipment or industry training would be an asset
• Valid Class 5 driver's license
• Able to lift up to 50 pounds periodically
• Training and Certification will be provided to the right individual where applicable

What’s in it for you

Brogan Fire & Safety has grown to be the preferred distributor and service provider for the most recognized and respected manufacturers in the world of safety. We offer a dynamic work environment with great career opportunities. We value initiative, encourage engagement and recognize everyone's contribution.

What sets us apart is our:

Annual profit-sharing offered to all in addition to our competitive compensation: rewarding accomplishmentsis part of our culture. A strong national network offering real opportunities to grow: our people make the difference.

Among our benefits:

• Flexible group insurance plan customizable to your needs
• Free health resources available 24/7: Telemedicine and Employee Assistance Program (EAP)
• Group RRSP with employer contribution and TFSA
• Postsecondary Scholarship Program for our employee’s children
• Years of Service Recognition Program

Our recruitment process ensures equality and diversity. Please note that only successful candidates will be contacted. Safety is ingrained in our company culture. Brogan isn’t the buildings we occupy or the people at the top of the company; it’s each of our team members. We strive to represent safety in everything we do. With 15 locations, and growing, across Canada, our highly experienced employees have always been the determining factor in our ability to deliver. This shared dedication to customer satisfaction is backed and nurtured by our commitment to the ongoing training and development of our people. We are looking for great talent to continue our growth. If you are service driven, passionate about safety products, and interested in continuous personal and professional growth, then we want to hear from you!