Service Technician III

Superior Propane Inc.; Central Ontario; Hybrid; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Health benefits

Flexible work arrangements

Career development

Competitive pay

Safety-focused culture

Employee assistance program

Job summary

Superior Propane Inc. is seeking a Service Technician III to install and service propane and natural gas equipment in Parry Sound, ON. You will uphold strict safety standards and manage vehicle inspections while ensuring customer satisfaction.

Requires G2 Gas License, HVAC certification, and 3–5 years’ experience; strong communication and computer skills are essential, with opportunities for professional growth within a market-leading propane provider.

Qualifications

• Provincial certificates and training records required (G2 Gas License minimum).
• 3-5 years of propane service experience.
• HVAC certification preferred; knowledge of B149 code and safety standards.

Responsibilities

• Install and service residential and commercial propane equipment, including tanks and related appliances.
• Dispenser inspections and cylinder re-qualifications as needed.
• Safe operation of service vehicles and adherence to safety procedures.
• Maintain stock for service trucks and ensure parts availability.
• Collaborate with Service Coordinator for routing and scheduling.
• Provide excellent customer service and promote company products.

Skills

G2 Gas License

HVAC certification

Experience: 3-5 years

Good communications

Onboard truck computers

Propane appliances knowledge

Education

HVAC Certification

G2 Gas License

Job description

Posted Wednesday, August 26, 2026 at 6:00 AM

We are seeking a Service Technician III to join our team in Parry Sound, ON. Reporting directly to the District Manager, the Service Technician III is responsible for installing and servicing residential and commercial propane related equipment under 400,000 BTUs. The Service Technician III will also be accountable for upholding the highest standards for safety in the servicing and handling of propane and propane related equipment and for conducting regular vehicle inspections and maintenance.

What we will offer you:

• Culture: Join a supportive and inclusive work environment where teamwork, respect, and open communication are at the core of everything we do.
• Opportunity: A continuous focus on professional development with many opportunities for training & career growth.
• Health & Wellness: Competitive health benefits right from the start including health & wellness spending accounts & maternity leave top-up. Access our employee assistance program for confidential counseling, mental health support, and various resources to help you navigate life’s challenges.
• Competitive Compensation: We offer a highly competitive salary package, ensuring that your hard work and dedication are recognized and rewarded accordingly.
• Flexibility: We understand the importance of work-life balance, we offer flexible work arrangements to ensure our field staff are home every night.
• Technology: Work with state-of-the-art tools and technologies that empower you to excel in your role and stay at the forefront of industry trends.
• Safety Focused: We care about you and have committed to a zero-harm workplace.

What you'll do:

• Apply advanced technical knowledge in the installation and service of complex residential and commercial propane and natural gas related equipment. This will include, but is not limited to repairs, dispenser inspections and re-qualifying cylinders, the installation and service of propane tanks and propane and natural gas appliances. Provision of preventative maintenance solutions and scheduled maintenance for residential and commercial applications and customers.
• Safe operation of the crane truck and other service vehicles required to perform tank installations, relocations and pickups.
• Maintain, request and stock service truck with inventory. Ensure all necessary parts, materials and supplies, and equipment are available to perform daily work orders and meet customer requests.
• Collect customer signature/stamps and payments for deposit if necessary, utilizing OBTC technology.
• Apply lock out procedures in unsafe customer installations.
• Conduct and maintain the highest standard of safety in all activities and operations ensuring compliance with the regulatory bodies and relevant regulations. This includes conducting and, if applicable, documenting, pre and post vehicle inspections, site inspections and visual tank inspections.
• Collaborate with the Service Coordinator frequently for routing and scheduling information. Notify the Service Coordinator of any service, customer, routing, scheduling or safety issues immediately to obtain their guidance and instruction on how to resolve the issue or situation.
• Collaborate with the Market Manager or Field Operations Manager and inform them of any successes, issues or challenges encountered. Obtain their approval for overtime and submit hours worked on a timely basis bi-weekly.
• Provide exceptional customer service by promoting the company and its products and services positively and maintaining good customer relations.
• Seek, identify and capitalize on sales opportunities by providing product information, brochures with basic price and a contact number.

What you bring:

• Provincial certificates and record of training are required (G2 Gas License minimum)
• 3-5 years of experience
• HVAC certification and qualifications are preferred.
• Advanced technical knowledge of propane appliances, equipment and plant operations.
• Excellent knowledge of B149 code.
• Valid driver’s license and clean drivers abstract.
• WHMIS and TDG training and certification.
• Physically capable of lifting heavy objects on a regular basis.
• Good communications skills.
• Knowledge and ability to use computers, specifically the on board truck computers.

Superior Propane is Canada’s leading and reliable propane provider. Customers have trusted the experts at Superior to fuel their homes and businesses since 1951. Customer Focus, Performance, Safety, and Winning with People are the four key values that are the foundation of everything that we do.

"Here at Superior Propane we are an equal opportunity employer committed to the inclusion and accommodation of all individuals. If you have an accommodation need during the recruitment & selection process, we encourage you to connect with us at [e-mail] to let us know how we can enhance your experience."