Service Technician

jci; Ottawa; On-site; CAD 34,000 - 44,000; Full time

Benefits offered by this job

Union benefits

Job summary

Johnson Controls in Ottawa, Ontario, is hiring a Field Service Technician to locate and repair security and access-control systems, including intrusion detection, IP CCTV, and alarm systems. You will readjust equipment, test operations, and ensure connectivity to the monitoring center.

The role requires knowledge of major platforms (Bosch/Radionics, Honeywell, DMP, DSC), a valid G-class driver's license with a clean record, and the ability to pass background checks.

Qualifications

• General knowledge of major security manufacturer platforms, including Bosch/Radionics, Honeywell, DMP, DSC, etc.
• Valid driver’s license with an excellent driving record.
• High school diploma
• Ability to pass thorough background checks.
• Willing to work independently or collaboratively within a team setting.
• Open to working out of town, overtime, and participating in on-call rotations.
• Full G driver’s licence
• Must be able to obtain the reliability clearance required to meet business needs.

Responsibilities

• Locate and alleviate trouble with damaged equipment or wiring.
• Readjust equipment, repair, or replace inoperative equipment and test for operation.
• Performs Installation, repair and/or inspection of intrusion detection, IP CCTV, Access Control systems and alarm systems.
• Assists fellow service technicians with system repairs and completes minor repairs including battery replacement.
• Tests operation of system to the customer monitoring center to properly establish service connectivity.
• Complete all forms accurately and customer paperwork as required.

Skills

Knowledge of security platforms

Valid driver’s license

High school diploma

Background checks eligible

Independent / team player

Willing to travel/out of town

On-call availability

Reliability clearance eligibility

Education

High school diploma

Tools

Networking Certification

Access Control certifications

CCTV certifications

Conduit bending experience

Job description

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

Your next incredible opportunity is just a few clicks away!

How you will do it

• Locate and alleviate trouble with damaged equipment or wiring.
• Readjust equipment, repair, or replace inoperative equipment and test for operation.
• Performs Installation, repair and/or inspection of intrusion detection, IP CCTV, Access Control systems and alarm systems .
• Assists fellow service technicians with system repairs and completes minor repairs including battery replacement.
• Tests operation of system to the customer monitoring center to properly establish service connectivity.
• Complete all forms accurately and customer paperwork as required.

What we look for

Required

• General knowledge of major security manufacturer platforms, including Bosch/Radionics, Honeywell, DMP, DSC, etc.
• Valid driver's license with an excellent driving record.
• High school diploma
• Ability to pass thorough background checks.
• Willing to work independently or collaboratively within a team setting.
• Open to working out of town, overtime, and participating in on-call rotations.
• Full G driver's licence
• Must be able to obtain the reliability clearance required to meet business needs.

Preferred

• Networking Certification.
• Access Control certifications.
• CCTV certifications.
• Experience bending conduit.

Pay Range: $25-$32 hourly rate determined by the CBA/rate sheet. The posted salary range reflects the target compensation for this role.

• Benefits are provided through a local labor union aligned with a collective bargaining agreement.

However, we recognize that exceptional

candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools,

including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers.

#TechHiring

Johnson Controls’ Canadian subsidiaries are committed to providing reasonable accommodation to applicants, candidates and employees with disabilities, in accordance with applicable human rights legislation, and in Ontario, in accordance with the Accessibility for Ontarians with Disabilities Act (“AODA”). When requested, accommodation will be provided throughout all stages of the recruitment and selection process. To request accommodation, please contact us. Any information you provide related to accommodation measures will be treated as confidential. A copy of Johnson Controls’ applicable AODA policies are available on our website at www.johnsoncontrols.com for your reference, and can be made available in accessible formats upon request.