Systems Security Technician

YDU JC Air Cond & Ref Inc.- Dubai; Dartmouth; On-site; CAD 88,272,000 - 122,128,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

Johnson Controls is seeking a Security Technician to install, integrate, commission, and service advanced security systems including access control, CCTV, intrusion alarms, and intercoms. The role requires strong IT/network knowledge and hands-on tooling skills, with focus on safety and customer satisfaction.

Responsibilities include field programming, troubleshooting, and providing clear system documentation.

Qualifications

• Minimum high school diploma or trade school graduate; a technical degree in electronics or computers is preferred.
• Exceptional troubleshooting skills and a proactive approach to problem-solving.
• Strong verbal and written communication skills, with a customer-focused mindset.

Responsibilities

• Install and inspect equipment, meeting manufacturer specifications.
• Coordinate field activities for programming, integrations, and commissioning.
• Diagnose and troubleshoot field wiring issues.
• Advise customers on optimal solutions to restore systems.
• Maintain customer satisfaction by promptly addressing inquiries and issues.
• Prepare comprehensive daily activity and system performance reports.
• Adhere to safety policies and maintain a culture of integrity and safety.
• Operate in confined spaces and at heights with proper safety gear.
• Collaborate with team to deliver integrated solutions.

Skills

Windows & MS Server

IT network systems

Hand & power tools

Troubleshooting

Education

High school diploma or trade school; technical degree preferred

Tools

C-Cure 9000

Kantech

Genetec

Lenel/S2

Job description

What We Offer

• Competitive compensation and benefits package.
• Comprehensive training and career development opportunities.
• Supportive and inclusive workplace culture.
• Company vehicle, tools, and equipment provided to complete all jobs.

What you will do

The Security Technician will be responsible for the installation, integration, commissioning, and servicing of advanced security systems, including access control systems, CCTV, intrusion alarms, and intercom systems. This role demands a high level of technical expertise, attention to detail, and a commitment to delivering high-quality solutions that meet customer expectations.

How you will do it

• Efficiently install and inspect equipment to meet and exceed customer expectations, adhering to manufacturer specifications.
• Coordinate field activities and communicate effectively to ensure seamless system programming, integrations, and commissioning.
• Diagnose and address equipment issues, providing robust troubleshooting for field wiring problems.
• Advise customers on optimal solutions for restoring systems to full functionality.
• Ensure high levels of customer satisfaction by promptly addressing customer inquiries and resolving issues.
• Prepare comprehensive reports documenting daily activities and system performance.
• Adhere to safety policies and guidelines, maintaining a strong culture of integrity and operational safety.
• Operate with proficiency in confined spaces and at heights, utilizing appropriate tools and safety equipment.
• Collaborate with team members to deliver integrated solutions, leveraging diverse perspectives and expertise.

What we look for

Proficient in Windows, MS Server, and Microsoft Office Suite, with a solid understanding of IT network systems.

Skilled in using hand and power tools, as well as diagnostic equipment like multi-meters and digital analyzers.

Experience with the installation and servicing of security systems such as C-Cure 9000, Kantech, Genetec, Lenel/S2, and others.

Minimum high school diploma or trade school graduate; a technical degree in electronics or computers is preferred.

Exceptional troubleshooting skills and a proactive approach to problem-solving.

Strong verbal and written communication skills, with a customer-focused mindset.

HIRING HOURLY RANGE: $30.76-$42.56 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply.

To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers.

Johnson Controls’ Canadian subsidiaries are committed to providing reasonable accommodation to applicants, candidates and employees with disabilities, in accordance with applicable human rights legislation, and in Ontario, in accordance with the Accessibility for Ontarians with Disabilities Act ("AODA"). When requested, accommodation will be provided throughout all stages of the recruitment and selection process. To request accommodation, please contact us. Any information you provide related to accommodation measures will be treated as confidential. A copy of Johnson Controls’ applicable AODA policies are available on our website at www.johnsoncontrols.com for your reference, and can be made available in accessible formats upon request.

Johnson Controls: Enhancing the Intelligence of Buildings Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most.

Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.