Service Technician

Johnson Controls, Inc.; Ottawa; On-site; CAD 34,000 - 44,000; Full time

Benefits offered by this job

Union benefits

Job summary

Johnson Controls, Inc. is seeking a field-based security technician to locate and repair damaged equipment, test systems, and perform installations of intrusion detection, CCTV, and access control systems.

The role includes occasional out‑of‑town assignments and on‑call rotations, with emphasis on safety and compliance. Candidates should have knowledge of major security platforms, a valid G-class driver’s license, and the ability to obtain required reliability clearance.

Qualifications

• General knowledge of major security manufacturer platforms, including Bosch/Radionics, Honeywell, DMP, DSC, etc.
• Valid driver's license with an excellent driving record.
• High school diploma.
• Ability to pass thorough background checks.
• Willing to work independently or collaboratively within a team setting.
• Open to working out of town, overtime, and participating in on-call rotations.
• Full G driver's licence.
• Must be able to obtain the reliability clearance required to meet business needs.

Responsibilities

• Locate and alleviate trouble with damaged equipment or wiring.
• Readjust equipment, repair, or replace inoperative equipment and test for operation.
• Performs Installation, repair and/or inspection of intrusion detection, IP CCTV, Access Control systems and alarm systems.
• Assists fellow service technicians with system repairs and completes minor repairs including battery replacement.
• Tests operation of system to the customer monitoring center to properly establish service connectivity.
• Complete all forms accurately and customer paperwork as required.

Skills

Security platforms knowledge

Conduit bending

Independent work

Team collaboration

Background checks

Reliability clearance

Willingness for out-of-town work

On-call rotation readiness

Education

High school diploma

Job description

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

Your next incredible opportunity is just a few clicks away!

How you will do it

• Locate and alleviate trouble with damaged equipment or wiring.
• Readjust equipment, repair, or replace inoperative equipment and test for operation.
• Performs Installation, repair and/or inspection of intrusion detection, IP CCTV, Access Control systems and alarm systems .
• Assists fellow service technicians with system repairs and completes minor repairs including battery replacement.
• Tests operation of system to the customer monitoring center to properly establish service connectivity.
• Complete all forms accurately and customer paperwork as required.

What we look for

Required

• General knowledge of major security manufacturer platforms, including Bosch/Radionics, Honeywell, DMP, DSC, etc.
• Valid driver's license with an excellent driving record.
• High school diploma
• Ability to pass thorough background checks.
• Willing to work independently or collaboratively within a team setting.
• Open to working out of town, overtime, and participating in on-call rotations.
• Full G driver's licence
• Must be able to obtain the reliability clearance required to meet business needs.

Preferred

• Networking Certification.
• Access Control certifications.
• CCTV certifications.
• Experience bending conduit.

Pay Range: $25-$32 hourly rate determined by the CBA/rate sheet. Benefits are provided through a local labor union aligned with a collective bargaining agreement. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile.

To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers.

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