Service Technician

AutoCanada; Kelowna; On-site; CAD 60,000 - 80,000; Full time

Job summary

AutoCanada, the largest publicly-traded automotive group in Canada, seeks an experienced Automotive Red Seal Journeyman Technician for Okanagan Dodge. This role is essential in ensuring top-notch customer service through vehicle diagnostics, maintenance, and repairs. The position includes benefits such as competitive pay, health insurance, paid holidays, and professional development opportunities, fostering a supportive work environment that values team growth and community connection.

Benefits

Competitive pay plans

Dental and vision insurance

Prescription insurance

Paid holiday and flex time

Employee vehicle purchase & service programs

Employee assistance programs

Company-wide appreciation events

Professional development opportunities

Qualifications

• Professional demeanor and strong work ethic required.
• Ability to operate electronic diagnostic equipment.
• High level of integrity and work ethic essential.

Responsibilities

• Perform vehicle repairs and maintenance with efficiency and accuracy.
• Conduct multi-point inspections to recommend repairs.
• Document all work performed on the vehicle.

Skills

Excellent communication

Problem-solving

Organizational skills

Education

Journeyman Automotive Mechanic Certificate

Red Seal Certification

Completion of a related post-secondary program

Job description

AutoCanada , the largest publicly-traded automotive group in Canada, is NOW HIRING an experienced Automotive Red Seal Journeyman Technician to work at Okanagan Dodge ! This is your opportunity to get your foot in the door with an automotive group that believes in growing our talent, connecting with the communities that we serve, and building a brand that is recognized across North America for our commitment to integrity and customer service. If you share our passion for people, automobiles, and making money then we want to talk to you about a new career with Okanagan Dodge!!!

AutoCanada believes that taking care of our team members and setting them up for long-term success is what sets us apart from our competitors. That’s why AutoCanada is proud to offer our full-time employees the following benefits to aid in their well-being and performance :

• Competitive pay plans and a motivated group of AutoCanada employees to work alongside
• Dental and vision insurance
• Prescription insurance that can discount purchases up to 80%
• Paid holiday and flex time for full time AutoCanada employees
• Employee vehicle purchase & service programs
• Employee assistance programs focused on health & wellness
• Company-wide appreciation events and contests throughout the calendar year
• Professional development and the opportunity to grow your career with a North American automotive group operating in Canada and the United States

Position Overview :

In the Automotive Service Technician role, you will play a crucial role in terms of the customer experience in conducting diagnostic procedures to determine vehicle maintenance requirements and providing accurate repair recommendations to our customers.

Job Responsibilities :

• Performing vehicle repairs and / or maintenance work as outlined on RO with efficiency and accuracy, performing all duties in accordance with dealership and OEM standards
• Communicating with Parts and Service Advisors regularly to effectively manage production / repairs, cycle times and customer communication
• Conducting multi-point inspections to make appropriate recommendations for repairs while ensuring the safety and reliability of any vehicle that has been repaired prior to them being returned to the customer
• Document all work performed on the vehicle RO by creating a story in the on the associated repair order, in a manner consistent with OEM standards, ensuring payment of warranty work is provided by the manufacturer
• Maintain an inventory of common automotive technician’s tools not normally inventoried by the Service department as a “store-provided” piece of equipment
• Keep abreast of factory technical bulletins and participate in factory-sponsored training classes as required
• Providing an exceptional repair experience to drive customer loyalty and department revenue

Requirements :

• A provincially recognized Journeyman Automotive Mechanic Certificate, completed or in process
• Red Seal Certification would be considered an asset
• Completion of a related post-secondary program and or training courses
• Professional demeanor and strong work ethic
• Excellent communication, problem-solving and organizational skills
• Ability to operate electronic diagnostic equipment
• Ability to work individually and as part of a team
• High level of integrity and work ethic
• Must possess a valid driver's license and a safe driving history

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